- Sunday to Thursday full-time position
- Reception work only.
If you have a passion for beauty and wellness and the ability to strongly communicate with a large team, with high energy and unflustered customer engagement, we want to hear from you!
About the role
We currently have anAssistant Spa Manager role available. The role will support the Spa Manager to deliver amazing customer service and achieve individual and team KPIs. Together, you will be responsible for maintaining exceptional treatment quality and customer service levels. Nurturing a team culture based on collaboration, coaching, support and feedback is a key part of this role.
TheAssistant Spa Managerrole will work Sunday to Thursday night on reception managing client transactions, booking efficiency and retail sales operations, along with the management of our team of 20+ therapists.
Hours: You will work full-time, 5 days on week
Salary: From $68,000+ plus super plus incentives
Benefits: products at wholesale, free monthly treatment, free products for meeting monthly retail kpis, discounts at leading retailers eg, the iconic, lorna jane, harvey norman, specsavers and more.
About You
We want our spa operations to benefit from a strong leader with demonstrated people management and development skills, who has a ‘get it done now’ attitude.
- You are customer service focused and committed to delivering exceptional client experiences day in & day out
- You are motivated to build strong client reputation, delivering high quality treatments
- You are highly motivated by sales targets and seek to inspire others through your retail and re-booking success
- You are confident in leading a team through challenges with your exceptional interpersonal and communication skills
- You are highly organised and possess great time management skills
You MUST hold the following:
- Diploma of Beauty Therapy (or equivalent); and
- Diploma in Salon Management (preferable)
The successful candidate will be a self-starter who thrives in a goal-oriented environment.
About endota spa
endota spa is Australia's largest network of organic day spas and we are renowned for our amazing treatments and down to earth service.
How do you apply?Submit your resume together with a cover letter that speaks to our requirements.