Assistant Store Manager

UNFORGETTABLE EXPERIENCES….CREATED BY YOU

Our stores are where we make personal connections with our customers. All around the world, people choose us to celebrate their passions and mark the biggest moments in their lives. And, as part of our brilliant retail team, you’ll be there to share their stories and create a memorable experience every single time.

Self-expression is at the heart of Pandora. Your brightest ideas will be welcomed, and your personality will shine. You’ll be encouraged and supported to build your career– in your store, in a head office role and across our global business. There are amazing opportunities to learn and grow here, so come and take yours

We are seeking an organised, proactive and driven Assistant Store Manager to join the team in our Parramatta store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us. 

The Role:

The Assistant Store Manager is responsible for the day-to-day operational running of the store. You will report to the Store Manager, who is responsible for the stores overall commercial success.  You will be their biggest support and be responsible for running the operational aspects of a high-performing store. 

Responsibilities include:

• Along with the Store Manager, you will also be responsible for supporting, coaching and motivating the in-store team to achieve the stores targets, identifying and maximising on opportunities, whilst setting the example in exemplary PANDORA customer service.  
• You will have a retail operations focus in store.  This includes stock control, store procedures, organising teams around the store to optimise sales, managing store security, team schedules and tracking the team’s sales performance.
• You will be responsible for the successful running and trading of the store in the absence of the Store Manager.  
• You will be expected to have a strong retail floor presence, managing teams presence around the store and influencing the sales space, so enjoying this environment is vital. 
• You will be trained thoroughly in our hand-crafted luxury product to become a PANDORA product expert.  You will nurture and develop the store team, to unlock their full potential and support their development.   

The Individual: 

• Proven experience in driving sales and profitability in store.
• Strong communication skills, to establish and coach a high performing team.
• Ability to be adaptable and flexible to changing business needs.
• A positive, can-do attitude with a contagious enthusiasm for PANDORA products and core values.
• A well-presented appearance with a passion for retail.

The Reward

We are the largest Jewellery brand in the world and our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none including:

• Generous staff discount on all Pandora products
• A day off on your birthday
• Opportunities for development
• Retail Incentive Scheme
• Jewellery allowance 

ABOUT PANDORA

Headquartered in Copenhagen, Denmark, Pandora is the world’s largest jewelry maker with a presence in more than 100 countries across the globe.

At Pandora, we give a voice to people’s loves. 

Beloved for our unique charm bracelet, Pandora jewelry offers intricate design and craftsmanship, brought to life by the magic of the stories expressed and interpreted by its wearer. 

Each Pandora piece is hand finished in Thailand in our Gold LEED Certified facilities, using up to 71% recycled metal grains. Looking ahead, Pandora is determined to further reduce its climate footprint by joining the Science Based Targets initiative and by 2025 is committed to being carbon neutral and fully circular in production. Whether our ambitious sustainability practices or our support for young voices via our partnership with UNICEF, we are immensely proud of our values.  

WHY PANDORA?

If you DREAM and DARE to grow as a leader, if you CARE and appreciate diverse work environments and you DREAM to work in a fast-paced, innovative organization, Pandora is the right place for you! 

You will enjoy leading a business in a collaborative work culture where you will empower others and seek opportunities to grow the market.

Ready to create amazing moments and build your career?

Then come and Craft The Incredible with us.