Assistant Store Manager - Townsville

Assistant Store Manager - Townsville
Business Unit: Retail
Store or Department: Townsville
The role:
As an Assistant Store Manager, you will be responsible for working with the Store Manager to build, lead and drive your team to ensure delivery on business objectives and key success indicators. You will be required to lead from the front, recruit and retain top talent, coach and motivate while on the run, and ensure operational excellence within your store.
The Assistant Store Manager will work in partnership with the Store Manager to maintain the success of City Beach as an Australian retailer, ensuring positive and meaningful customer and people experiences throughout our retail network.
What you'll be doing:
Reinforce the customer centric nature of City Beach by providing a superior people experience.
Lead the store team to deliver on performance objectives set for your store with respect to the retail team KSIs (Sales, People, Audit & Compliance, Visual Merchandising, Wages, Safety).
Contribute to all aspects of store operations; managing and leading the store team, ensuring our stores are open and ready for trade, managing the movement of stock to reduce shrinkage and optimise sales.
Work with your Store Manager to manage wages to achieve profitability and operational efficiencies.
Analyse and interpret store sales conversion and customer engagement measures.
Demonstrate effective leadership, ensuring that all store team members receive the required feedback, support, and training to enable them to meet operational and commercial objectives.
Support the Store Manager with recruiting and retaining strong talent.
Understand Workplace Health and Safety regulations and how to manage your workplace and team members to ensure City Beach is a safe place to work.
What we're looking for:
Minimum 1 years’ experience in a customer-service based management role; experience in a fast-paced Retail, FMCG or Hospitality environment will be highly regarded.
Demonstrated experience driving sales and operations to meet targets and metrics.
Strong communication and team management skills.
An energetic and enthusiastic approach to store operations.
The benefits:
You get one additional paid day off every month.
We offer a 35% Team Member discount for you, your friends and family!
Gym membership and private health discounts.
Exciting and fun brand hosted parties.
Discounts at participating retailers via our default Superannuation Fund – REST.
Endless succession pathways to different roles within Stores, Head Office or Distribution Centre.
Awesome in-store competitions and sales incentives.
Certificates and Prezzee Gift Cards to recognise years of service of Team Members.
Dedicated team member support and development through education and fully paid Retail Operations Traineeships and our internal training program.