Assistant Store Manager

• Share your passion for design stationery and lifestyle products
• Play a key role in delivering an exceptional customer experience

Milligram has been loved by our online customers for over 15 years and is one of Australia’s most exciting retail stores.  We have a great opportunity for an Assistant Store Manager who shares our passion for design-led stationery and lifestyle brands (eg Moleskine, LAMY, Studio Milligram, Kinto and many more) to be part of the success of our Melbourne CBD flagship store at Melbourne Central.

Our team is passionate about delivering a memorable service experience, connecting our customers with our amazing brands and the right product for their needs.  As Assistant Store Manager, you'll be a valued leader in our team, working in a collaborative, supportive environment to achieve results as we drive sales and service in our newest team.

The Role

You will role model sales and service excellence, supporting the team to achieve results the Milligram way.  You will be responsible for:

• Providing leadership support to the Store Manager, running the store on designated days (preferred roster Sunday-Thursday)
• Supporting the team to achieve store KPI’s and sales budgets
• Delivery of exceptional personal sales results
• Maintaining impeccable store presentation standards, including VM execution & cleaning standards, with an eye for detail
• Assisting with inventory management and shrinkage control
• Applying high standards of organisation and communication to ensure your team has a clear understanding of product and business expectations

The Successful Applicant

To be successful in this role you will be able to demonstrate the following:

• Previous experience in retail sales with exceptional sales results
• A strong passion for sales and customer service
• An eye for visual merchandising in a premium product context
• Excellent people and communication skills, with previous leadership/supervisory experience highly regarded
• A positive, flexible, ‘can do’ attitude 
• A curious mind, always wanting to learn more about our brands and sharing this passion with your team and customers
• Being self-motivated, with confidence to work autonomously and lead by example

Why you will love working with us

You will have the chance to contribute to the success of a great team, continuing to build the brand of an exciting, emerging retailer.  We have a talented, hard-working team but we also take the time to have some fun.  We provide an environment of growth and opportunity if you are looking to grow your career, and all team members are eligible for generous discounts across our range of design stationery and life products.