Address The core capability requirements for this role are:
Provide leadership and direction to a team responsible for the provision of accurate and timely advice to clients.
Assist in the supervision and co-ordination of staff operations including training and development and performance management.
Coordinate the processing of applications and correspondence in accordance with relevant legislation, standards and guidelines.
Recommend as required, and coordinate the approved issue of withdrawal, suspension, revocation, replacement and surrender of licences, permits or authorities as required by legislation, standards and guidelines.
Prepare correspondence for the Authorised Officer and/or senior management of Weapons Licensing
Maintain current office systems, policies and procedures, within an environment of continuous improvement, to ensure Unit and Service performance targets are met.
Resolve incomplete applications, and application discrepancies, by liaising and providing advice to applicants, stakeholders, Unit and Service staff.
Role Requirements:
Mandatory:
Nil
Qualification:
Nil
Other:
The occupant of this position will assist in the supervision of a number of Client Service Officers.
Applicants are advised that whilst performing the duties of the position they may be exposed to material (written, visual and audio) of a graphic and or sensitive nature.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
