Assistant Trade And Sales Coordinator

About MSC
MSC Mediterranean Shipping Company is a global leader in transport and logistics, privately owned and founded in 1970 by Gianluigi Aponte. The company has evolved from a one vessel operation into a globally respected business with a 730-vessel fleet and over 150,000 staff providing timely delivery of goods and services to customers of all industries and sizes.  

Present in 155 countries through 675 offices, MSC calls at 520 ports on 260+ trade routes, carrying some 23 million TEU (twenty-foot equivalent units) annually.  MSC's activities now include overland transportation, logistics and a growing portfolio of port terminal investments.

For more information visit www.msc.com 

We are looking for a candidate who would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different backgrounds and experiences together. We continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move furniture, electronics and everything else in between, from one part of the world to another, while gaining industry knowledge with the largest shipping line in the world.

What’s in it for you?

We are offering an exciting opportunity with the leading shipping line in an organisation that is constantly evolving. We have a great workplace culture with passionate, caring and highly experienced colleagues, who are determined and work together to deliver outstanding results to maintain our market position. 

MSC is committed and dedicated to its employees, this is supported by our strong company DNA and our values that are the pillars of the organisation. You will be warmly welcomed into the MSC family which has a heart of long-term members, providing stability, expert guidance and a wealth of knowledge.    

You can look forward to a competitive salary, excellent development opportunities and a comprehensive benefits package which includes:

• Modern offices with end of trip facilities, automatic coffee machines and a range of snack options
• Comprehensive Service Rewards and Recognitions Plan
• FREE Annual Flu Vaccine
• FREE Access to Benefits, which includes discounted shopping and gift cards
• FREE Income Protection Insurance
• FREE Access to the Employee Assistance Program 
• FREE Access to Novated Leasing
• DISCOUNTED Health Insurance
• Global Travel Benefits

Our Office 

Located in the vibrant NewQuay area of Docklands, the MSC Melbourne office is equipped with end of trip facilities, automated coffee machines, views over Banksia Park and supportive colleagues - this is a work environment to be envied!   

Just a short walk from the water, we are close to a wide range of shops and cafes. In addition, we are also within easy reach of transport links, parking, walking paths, markets and Marvel Stadium. 

The Role

Here is a fantastic opportunity for you to work for the world leader in the shipping industry.

We currently have a vacancy for a full-time position of Assistant Trade and Sales Coordinator within the National Asia Import Team in Melbourne.  

You will be reporting to the General Manager Southbound Asia, IPAK, Middle East who is highly commercially experienced.  This manager has high expectations of the team and prepared to train and mentor the right candidate.

The primary tasks and responsibilities for this position:

• Rate quotes and container hire approvals
• Pre and post sales activities eg: preparation of proposals, presentations, quotes and customer follow-up 
• Liaise with load and destination ports to coordinate Asian sales efforts
• Liaise with Asian load ports for booking and Sales follow up
• General customer queries and complaints
• Assist the National VIP accounts with rate quotations, rate agreement updates, notice to shippers/clients and record verbal quotes given to customers over the telephone
• Compile all freight rates quoted by the customer service teams
• Maintain client agreements to ensure they are up to date
• Follow up on sales leads, review sales statistics and performance KPI’s
• Liaise with Global HQ for rate filings
• Report to trade managers on general market conditions
• Ensure the Asia Southbound Rate Application system is always up to date and accurate
• Assist with obtaining Geneva approvals for manifest correctors 

The successful applicant will be expected to demonstrate the below skills:

• Excellent customer service skills 
• Ability to work professionally whilst under pressure 
• Strong attention to detail to ensure accurate work 
• Time management and organisational skills to ensure agreed outputs and deadlines are met
• Shipping experience would be advantageous, however not essential 
• Sound knowledge of the Microsoft suite.

If you think this is the job for you, please submit your resume with a brief covering letter.  

MSC Australia is committed to developing and maintaining a diverse workforce.