Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety, and environmentally responsible technologies. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.The Associate Analyst, Client Technologies is responsible for delivering a high standard of IT services to enable the organization in sustainable growth and competitiveness in the global market.This position is part of the Global IT Department and is an onsite role located at our facility inPrimary Responsibilities:
- Service Desk incident and request management
- EndUser computing systems and tools provisioning
- IT systems & facility maintenance
- Participate in IT and business-related projects
- Collaborate with global diverse IT teams
- Applicable degree program or IT industry certification
- 3+ years of Tier-1 & 2 Service Desk support and PC support experience
- PC and software troubleshooting and technical skills, including experience in Microsoft computing environment
- Understanding of network and server administration
- Provide remote and hands on user support for desktops, laptops, and manufacturing equipment
- ITIL and/or MCSA certification
- Project management
- Root cause analysis