Audiology Assistant - Kawana Qld

Audiology Assistant / Clinic ManagerLocation: Kawana QLDEmployment Term: Part Time employment Benefits & PerksTwo Free pairs of glasses per year!Birthday and Volunteer Leave30% Family & Friends discountHealth & wellbeing support through our Employee Assistant programRetail discounts through Specsavers Perks programWork-life balance and permanent employment opportunity About the roleAs the first point of contact for all customers, this role gives you an opportunity to play a critical part in the Specsavers Audiology Customer Journey by offering expert guidance and support to the community. You will also have the opportunity to progress from an Audiology Assistant into a Clinic Manager through our comprehensive training program.This role will require you to work in our Kawana store with a roster of Monday, Thursday and Friday (with some flexibility to work Saturdays. Provide exceptional customer service and build lasting positive relationshipsPerform hearing screening and hearing aid maintenance (full training provided) Building rapport with clients and determining best cause of action through triaging appointmentsSchedule appointments through the Simply Hearing systemManage administrative dutiesLiaise with store partners and ensure smooth flow of daily clinic operations To be successful in this role, you will possess the following;Passionate about making a meaningful impact on the lives of othersPrevious experience in a fast-paced retail/customer service environmentPrevious experience in Audiology, allied health preferred but not essentialStrong interpersonal and communication skills, with empathy towards othersStrong computer literacy and highly adept in Bluetooth and troubleshooting technologyCommitted towards continuous learning and development. Full Audiology training provided! About SpecsaversSince entering the Audiology market in 2017, Specsavers has been committed towards delivering innovative and compassionate care to our community. Having opened over 300 Audiology stores across Australia & New Zealand, Specsavers has quickly emerged as a leader in the audiology industry. If you’re excited about the opportunity to join our team and expand your retail career in the audiology sector, we encourage you to apply now! If you have any questions about the role, please email anz.audiologyrecruitment@specsavers.com. Due to the high volume of applicants, only successful applicants will be contacted. We thank you for your time and interest.