Automotive Service Advisor

Carlin & Gazzard is a Family owned and operated dealership in the Limestone coast of South Australia located in Mount Gambier; we are a multi franchise dealership representing Mercedes Benz, Subaru, Mitsubishi, Honda, Jeep, RAM, LDV and MG.

Due to growth we are seeking an enthusiastic Service Advisor to fill a full time position.  As the first point of contact for our customers, you will manage our customer's needs to ensure that their vehicle is repaired and delivered on time.

Responsibilities will include:

• Greeting and serving customers for the service department
• Managing customer expectations
• Advising customers on vehicle updates regarding repairs or servicing
• Follow manufacturer and dealership warranty policies effectively and efficiently
• Effectively booking customers vehicle services in via email, phone or face-to-face
• Follow booking instructions and finalising invoicing 
• General administration requirements 
• Actively be involved in WHS and Business plans and improvements 

What we require:

• Strong interpersonal, communication and organisational skills 
• The ability to explain the value of services and repairs.
• An ability to work cooperatively in a team environment and autonomously. 
• To genuinely      care for your customers 
• Sound computer skills
• Energy and passion for the automotive industry.
• Friendly and positive personality 

If you are looking for long-term opportunities in your career please don’t hesitate to apply! Send your resume to *****@cargaz.com.au