AddressAustralian Motors has an amazing opportunity on offer for a positive and organised individual to join our Isuzu and Suzuki team as a Customer Service Advisor.
We will provide the successful individual an environment they will thrive in and offer the support and training to build their knowledge and experience within the Automotive Industry.
At Australian Motors, we are committed to providing an outstanding level of service at every opportunity. We are dedicated to ensuring that our customer experience is always positive and strive to achieve a high standard of work. As a Customer Service Advisor, you will play a pivotal role in ensuring our customers receive this experience. Whilst previous experience in our industry is desirable, it is not a prerequisite as we offer full training, support and guidance.
If you possess the right mindset and skillset and have a genuine aspiration to secure a long, fulfilling and successful career with a company that will invest in you, please apply NOW!
Key Responsibilities include, but not limited to:
- Meet and greet customers in a friendly, personable and professional manner.
- Advise customers of their service needs.
- Determine the time required to perform work, estimate service and repair costs, including parts and communicate with customers.
- Ensure you obtain customers agreement or consent to all work prior to commencement of work.
- Schedule all appointments for service work on vehicles.
- Ensure customer details are correct and up to date.
- Keep customers informed of the progress of their vehicle.
About you:
To excel in this position, you will need to possess excellent communication skills, be highly organised and have a commitment to delivering exceptional service to our customers. You would also need to be able to multitask, work well under pressure and enjoy a busy environment. We are looking for a team player who enjoys going that extra mile and takes pride in what they do.
About us:
Australian Motors is one of South Australia’ s oldest and most successful Automotive Groups, representing Suzuki, Isuzu UTE, Mitsubishi, Hyundai, Mazda and Chery. As a privately owned company, we are committed to the continuous growth and development of our team members and we value each individuals contribution.
What you will receive:
You will receive an attractive remuneration package that consists of a base salary, a bonus structure and a fully maintained company car. We offer staggered shifts to cover our operational hours to achieve work/life balance. You will also have the full support of our management team and be offered ongoing training and career progression opportunities. We pride ourselves on having a work culture that encourages collaboration, creativity, and a sense of purpose.
To apply for this exciting opportunity, please submit your resume and cover letter highlighting your relevant experience. We appreciate all applications; however, only shortlisted candidates will be contacted.
Applicants must be able to work in Australian without restrictions, willing to complete a National Criminal Check and hold a valid driver's licence.
