Aviation Screening Officer

Company description:

Certis Security Australia is one of Australia's leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff. As part of the Certis Group, SNP Security and BRI Security deliver integrated security solutions including operations technology, aviation, front-line and concierge security services to clients worldwide.

Job description:

Position Purpose

The Aviation Screening Officer's (ASO) role performs duties relevant to the security of persons and property at Whyalla airport in accordance with the appropriate legislation. Employees are expected to apply the highest levels of professionalism through our ‘Security with Service and Integrity' model whilst operating within a service orientated work environment. We are currently looking for an Aviation Screening Officer to be based at Whyalla Airport on a Part-Time or Casual basis.

• Control the flow of people and goods through the screening point
• Greet the customer and communicate effectively
• Request customers and other persons entering the sterile area, to place itemsof hand luggage and metallic items from their person onto the conveyor
• In (a) the ASO is authorised to allow the item to continue to the point at whichit is claimed by the customer. In (b) or (c) the ASO must alert the bag searchoperative to initiate a physical examination of the item.
• Maintain complete concentration for the entire twenty (20) minute rotationwhilst not engaging in any conversation whilst x-ray unit is in use
• View images of items passing through the x-ray unit and decide if thecontents fall into one of three categories: (a) safe, (b) possible threat, or (c)obvious threat
• In the event that a passenger is required to undertake a physical examinationor the source of the alarm cannot be detected by electronic means, the ASOis to advise the team leader.
• May perform hand-held metal detector search of any person who passesthrough the unit and initiates the alarm device. May ask for the production ofitems in that area i.e. pockets to satisfy himself/herself that items areacceptable
• Be alert to the x-ray monitor operator to undertake a physical examination ofgoods to ensure no contents passing through the screening point are a (b) or(c)
• Greet the customer and effectively communicate the required process
• Maintain control of the item being searched
• In the event that a person alarms, where possible advise the person whatarea of the body is alarming, request they return to the public area and divestitems
• Permit access to those persons who negotiate the walk-through metaldetector (WTMD) without activating the alarm
• ETD must be undertaken on a random continuous basis
• In the event that a person or their hand luggage records a positive test result,the matter is made known to the Supervisor and dealt with in accordance withStandard Operating Procedures.
• When conducting Primary and ETD duties ASO's may be required to frisk (i.e.pat down) persons entering the sterile areaAll these procedures are carried out with the consent of the passenger or persons passing through the screening point. In the event that the consent is withdrawn at any stage, the matter must be referred to the Team Leader who will advise the customer that they have a right of refusal but this means they will not be permitted to enter the sterile area.
• Access control
• Ad-hoc security work for Airlines
• Aircraft guarding and inspections
• Check baggage inspections at airline check-in counters
• Checked Baggage Screening (CBS) monitoring cargo baggage
• Control Room Operations - CCTV
• Guarding of exit and entry doors and loading docks
• Passenger hand-baggage inspections at Gates & Boarding Lounges
• Queue co-ordination
• Wheel chair escorts

• Fully certified and accredited to perform Aviation Screening duties as per the requirements of an Aviation Screening Officer
• Hold an Aviation Security Identification Card (ASIC)

Desirable

• Valid Driver's License-Full or Provisional
• Own reliable transportation
• Current 1A Security Licence, NSW
• Valid and current First Aid Certificate

• Customer Service skills
• Clear verbal communication skills
• Conflict resolution skills
• Ability to handle pressure

• Dangerous Goods Awareness
• Manual handling awareness
• Workplace Health & Safety Policy

• Demonstrated experience in a Customer Service role
• Previous experience as a security guard is highly desirable but not essential

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees

Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.

Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.

Sydney Night Patrol & Inquiry Co Pty Ltd
• NSW 400674602
• ACT 17501220
• QLD 41315
• WA SA48240
• NT 345
• SA ISL 178143
• TAS 3020

Certis Security Australia Pty Ltd
• NSW 405149073
• ACT 17501742
• QLD 3158254
• WA SA 72311
• SA ISL 235794
• VIC Z05 798 61S
• VIC Z05 798 40S
• NT 1093
• TAS 458596293