Address Join the Frontline Against Scams - Be a Customer Service Guardian!
We are seeking enthusiastic individuals to join this well known banking team as Customer Service Representatives! This entry level role is a great "foot in the door" opportunity the could kickstart your banking career where you'll be the superhero helping our customers thwart scammers! So, are you passionate about helping people and ready to kickstart your career in the dynamic world of banking?
Key Responsibilities:
Assist customers with account inquiries, transactions, and problem resolution.
Comfort and reassure customers affected by scams.
Provide accurate information on banking products and services.
Empower customers with knowledge to outsmart scammers.
Proactively identify and recommend solutions to meet customer needs.
Ensure compliance with banking regulations and policies.
About you
A passion for high quality Customer Service with a positive attitude.
Experience in a finance or banking role is desirable but not essential
Experience in a customer facing role such as retail or call centre environment
Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Basic computer proficiency.
Due to backround check requirements, only Australian citizens or Permanent residents will be considered for this role at this stage.
Ready to Make an Impact? Here's How: Click to apply or call our team on 08 9320 1600 for any questions
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
