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SalaryOur client is a multi-award winning Big-4-Bank with office across the globe, with world class training and an excellent growth culture.
Are you ready to embark on a thrilling journey into the world of Customer Service? Look no further – we're searching for vibrant, enthusiastic individuals to join our Customer Service team in the heart of a successful Big 4 Bank!
What's In It For You?
Rocket-Powered Career Growth: Launch your career into new heights with endless opportunities for advancement. We believe in nurturing your skills and propelling you towards success!
Banking Bonanza: Dive into the dynamic world of finance and become a wizard of wealth wisdom! From deposits to withdrawals, you'll be the guide for our customers on their financial voyage.
Star-Studded Team: Become part of a team that feels more like family. Our star-studded cast of colleagues is here to support, inspire, and laugh with you every step of the way.
Your Voice Matters: Be the maestro of communication! Your ideas, feedback, and creativity will be the driving force behind making our customer experience even more exceptional.
Company benefits:
- Team Leaders/Management who want to nurture your potential and support your career path
- After 6-months, you may have the opportunity to extend or go permanent, depending on business needs and your performance
- Diverse and inclusive culture with a family feel
This role will require working in a high-volume environment which is busy and fast paced.
Your daily tasks will include:
- Taking inbound phone calls in a Call Centre environment – supporting the internal employees with tech related queries
- Training provided (3 week programme)
- Hours – 8 hour shifts 7am – 7pm (flexibility with the shifts)
- Office based work – 5 days a week
You have prior experience within Customer Service or processing role with a strong customer focus and a sense of urgency to meet customer expectations in short time frames.
- Even better if you have Banking/Finance experience in a Call Centre/contact centre environment
- Interested in technology and tech savvy
- Friendly/engaging personality
- Would be interested in a long term career in tech
- Strong communication skills - both written and oral
- Great attention to detail
- The ability to work well under pressure and with high volumes of workload
This is a great opportunity to join a large organisation that are well known for supporting their staff and offering long term career opportunities. For this rare chance to progress your career, please upload your Resume now!
