BANQUETS TEAM LEADER (PART TIME) | MERCURE GOLD COAST RESORT
Mercure Gold Coast Resort is an oasis located amongst expansive gardens on the Gold Coast. Overlooking the Oasis pool and the ninth hole of the Palm Meadows Golf Course, The Green Dining restaurant and bar welcomes our guests.
Reporting to the Food & Beverage Services Manager, we are on the search for a Team Leader to assist the Food & Beverage leadership team in running the Resort’s banqueting operation.
WHAT YOU WILL BE DOING:
- Assisting and working with the Food & Beverage management team to ensure customer expectations are met in all formats of the operation with a particular focus on the Resort’s conferencing and events operations.
- Effectively dealing with customer concerns and complaints.
- Assisting in training and nurturing new additions to the Food & Beverage team.
- Assisting in promoting a positive working culture within the Food & Beverage team.
YOUR EXPERIENCE AND SKILLS INCLUDE:
- To be the successful candidate you will have demonstrated experience in a Hotel or Resort working in a Food & Beverage capacity. Experience in banqueting operations will be highly regarded.
- Excellent communication skills, and high standard of grooming and personal presentation
- You show the energy, drive, and a positive attitude that will be contagious to your food and all your colleagues
- Currently hold, or be willing and able to obtain Responsible Service of Alcohol (RSA) certificate.
WHAT IS IN IT FOR YOU:
- An excellent development opportunity for a first-time leader with an enthusiasm for building their career in hospitality.
- Work as part of a highly motivated and skilled team, within a 292-room resort, spanning over 3.5 hectares of manicured gardens,
- A high standard of training and development with a focus on upskilling and Workplace Health & Safety,
- Potential ongoing employment opportunities and career growth with the Resort and Accor Hotels,
- Employee benefits within the exclusive ALLHeartist Program.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/