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SalaryThe Role
As the APS Level 4 - Base Support Officer, you will work closely with both internal and external stakeholders to ensure essential services are delivered and that our Defence Bases and office environments are maintained to a high standard. You will design and recommend solutions, recommending appropriate management strategies to whole of base operational and service delivery issues.
You will work independently with reasonable autonomy and be accountable for achieving your deliverables. You will exercise both initiative and judgement in the interpretation of policy and in the application of practices and procedures. This role will suit you if:
- You are customer focused – able to hear the voice of the customer and drive improvements in service delivery.
- You are positive, optimistic and willing to ‘go that extra step’.
- You have the confidence to engage with stakeholders at various levels and in different forums.
- You are interested in self-improvement and developing your communication and interpersonal skills.
- You have demonstrated ability to ‘think on your feet’, consider options and initiate appropriate action, and
- You are a ‘team player’.
About our Team
Our Directorate is responsible for the operational performance and issue management to support services delivered across Southern NSW and Victorian Defence Establishments. The Kapooka Military Area forms an important part of this Directorate.
These services include, but are not limited to, Estate and Building Maintenance; Project Delivery Support; Land, Environment and Heritage Management; Accommodation and Housing; Transport; Waste Management; Hospitality and Catering; Cleaning; Sport and Recreation; Safety, Security and Emergency Management.
In order to support a dynamic and diverse capability, the APS 4 Base Support Officer will be required to have well developed organisational skills and a genuine enthusiasm and willingness to learn and apply Defence's Estate legislative obligations, related policies, processes and systems.
Our Ideal Candidate
The Service Delivery Division prides itself on its positive, collaborative, and supportive workplace culture. For us, it is all about the team and we want people who want to be a part of the culture we have created. Our ideal candidate will enjoy working in a dynamic workplace on a wide variety of tasks.
You will demonstrate the following characteristics:
- A customer centric approach to service delivery.
- Resilience, personal drive and a focus on enabling others in support of Defence capability.
- An ability to manage competing priorities and meet deadlines.
- A flexible approach while maintaining attention to detail within a dynamic environment.
- Outcome focused.
- Sound verbal, written and negotiation skills.
- Willingness to learn and be challenged.
- Initiative and sound judgement in the interpretation and operational application of policy.
If you are looking for a position where you will be out and about, engaging with various stakeholders and you enjoy coming to work where no two days are the same then we recommend you engage with the contact officer and discuss further.
If you are looking for a position where you will be out and about, engaging with various stakeholders and you enjoy coming to work where no two days are the same then we recommend you engage with the contact officer and discuss further.
Application Closing Date: Thursday 28 March 2024
For further information please review the job information pack, reference SEG/00807/24 on https://defencecareers.nga.net.au/?jati=B9BDBD75-8B73-4E27-9A63-DA8F1A38DD50
