Address
Form of work- Permanent Part Time (70 hours a fortnight) Program Support Leader opportunity based in Broken Hill. Join LiveBetter during an exciting time of change, bringing your passion and dedication to our Team!
- Opportunity available as part of our Centre Based programs, promoting capacity building and the achievement of customers goals through individual and group program design and delivery.
LiveBetter Employee Benefits include
- Salary Packaging (increase your take home pay)!
- Access to our 24/7 employee wellbeing app
- Supplementary Parental Leave
- Additional Purchase Leave
- Employee Referral Program
- Fitness Passport
- Service & Recognition Awards
- Learning and Development opportunities, with diverse career pathway options
(Eligibility criteria/terms and conditions may apply for some LiveBetter Employee Benefits)
About the Team
Community Support Services support people in regional communities across Eastern Australia to live better lives. We support parents, carers, families, children and adults with disability, transport disadvantaged, and small regional communities.
About the Program Support Leader Role
The primary objective of this position is to provide direct hands-on support and supervision to customers and staff supporting LiveBetter centre-based core services, promoting capacity building and the achievement of the customers goals through individual and group program design and delivery. The Program Support Leader will be responsible for the implementation of the customers programs, providing direct hands-on care, completing administrative functions that support program delivery and working alongside Disability Support Workers to meet the individual needs of the customer.
Some key accountabilities of the role will also include:
- Contributing to the maintenance of accreditation by leading the practical implementation of legislation, relevant standards, LiveBetter policies and procedures and funding body requirements.
- Developing and implementing programs of support to ensure high quality service delivery, monitoring and reporting while ensuring compliance with relevant standards of care and contractual obligations.
- Providing support to Disability Support Workers in relation to meeting legislative and accreditation standards and requirements.
- Reporting on and contributing to the resolution of any systemic training gaps and requirements in collaboration with CORE services management team.
- Coaching staff in the development and implementation of client related support and risk management plans.
What LiveBetter needs from you
We would love to hear from you if you are a professional and caring person who is prepared to embrace our values of Integrity, Respect, Cooperation, Empowerment and Excellence in your day-to-day work life. You will be a compassionate person with a great work ethic and a real desire to assist our customers living with a disability in your community.
It would also be required that you possess the following key skills and experience:
Essential
- Certificate IV in Disability Services, related discipline, or equivalent relevant experience.
- Knowledge of government legislation, policies and procedures relating to the principles of the NDIS.
- A demonstrated understanding of person-centred approach to service delivery and safeguarding of customers.
- Proven ability to coach, mentor, and train Disability Support Workers in complex, dynamic and high-volume environments.
- Demonstrated capacity to work in a fast-paced environment dealing with complex and challenging situations in accordance relevant legislation, relevant standards, organisational policies and procedures and funding body requirements
- Ability to work effectively in a team environment as well as independently and working alongside the CORE services management team to raise the standards of our support delivered.
As part of your role with LiveBetter, you will be required to undertake and pass LiveBetter’s Clinical Care Competencies and other mandatory training relevant to your role.
You will also be required to undertake and pass a National Criminal Check, pre-employment wellness check (including drug and alcohol screening) and obtain a NSW Working with Children Check and NDIS Worker Screening Clearance.
Sounds great? What next?
To apply for this role, you must provide as part of your online application process:
- An up-to-date copy of your resume and covering letter which outlines your skills and experience relevant to the Program Support Leader role.
- You will also be required to answer our mandatory questions when submitting your application. (You will be prompted to do this).
Closing date: 11:59pm, Thursday 18th March 2024
Enquiries: Chantel Hoskins – Coordinator, Centre Based: 0436 811 ***
To ensure that reasonable preventative measures are taken to facilitate the health and safety of our staff, customers and the communities within which we operate, LiveBetter requires employees to be fully vaccinated against COVID-19 and maintain up to date vaccination.
LiveBetter is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes but is not limited to Aboriginal and Torres Strait Islander People and People from Culturally and Linguistically Diverse backgrounds.
About LiveBetter
LiveBetter Community Services are one of the largest regionally based providers of community services in Eastern Australia. We strive to enable the people of regional Australia to live their best lives.
For further info about us and to see for yourself the great things that we do, you can visit:
https://www.linkedin.com/company/livebettercommunityservices/
https://www.facebook.com/LiveBetterAustralia/
https://livebetter.org.au/
