Battery Hotline Consultant

The Company 

Century Yuasa Batteries is an Australian manufacturing company with a major international parent, a leader in the field with identifiable brand names. We have a reputation for building tough and reliable product, something we have demonstrated for 90 years.  We design, manufacture, import and distribute product throughout Australia.

The Role

If you are ready to advance your Administration/ Customer Service skills to the next level, here is an opportunity to progress and further develop yourself under the guidance of experienced operators within our Battery Hotline Team. Your role will involve supporting customer enquiries, order placement, technical support, national sales support and outbound sales calls to existing customers.

If you are someone with excellent communication skills, have a genuine interest in providing an exceptional service and can commit to a Monday-Friday role then we encourage you to apply!

Full training will be provided on product, but if you have an interest in Automotive and/or have a good technical mind, this would be advantageous.

Requirements

• A min of 1-2yrs in Customer Service and Administration experience
• Previous experience working with a CRM & ERP in a busy environment
• Strong communication skills (written and verbal)
• Good computer skills (Microsoft office)
• Strong attention to detail and time management skills
• A can-do attitude and willingness to learn
• Must be able to work a rostered shift between the hours of 6am – 6pm Monday to Friday. 

NOTE: This position will work from our Carole Park office to begin with during induction and training. After the successful training period meeting core requirements, the role will then revert to Working from Home.

What’s on offer

• Full-time, stable employment with a proud, well established and growing brand
• Ongoing career development opportunities and pathways
• Working in a supportive environment with a dedicated team
• Comprehensive, on-the-job training regarding product and process
• Employee Assistance Program – supporting your mental, physical, social, and financial well-being!

To Apply

We welcome your interest in joining the team.  Please click 'Apply Now' and attach your Resume with a covering letter.  Alternatively resumes can be emailed to *******@cyb.com.au.

Visit us at www.cyb.com.au

(No recruitment companies please)