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SalaryCollaborative culture with a genuine commitment to sustainabilityPermanent role with learn and grow opportunities70,000 + super Business Intelligence Support Analyst| Permanent Role | KewWe're on the lookout for a passionate, driven and experienced Business Intelligence Support Analyst to join us in our Support Centre office in Kew. Reporting to the BI & System Architect Manager, this role will supply support both the Retail and Support centre functions of Hanes Australasia. The role is responsible for providing excellent customer service to key stakeholders and ensuring that the portfolio of business intelligence applications are available to use. Day to day you will responsible for:Resolution of 1st level support calls and management of assigned help desk queuesProvide 2nd level support through sharing specialist technical knowledge to other team members as requiredProactively participate in continuous improvements to reduce call volumes and improve processesProvide advice to end users on correct and efficient use of systemsWho are we looking for?Tertiary qualification in IT, Computer Science, Engineering, or equivalent is desirableDemonstrable experience in a similar technical IT support roleExperience using Oracle database (12c and above)Exposure to Microsoft BI products (SSAS, SSIS & PowerBI)Exposure to Windows Task SchedulingExposure to Windows and Unix shell scriptingGood communications skills, both written and oral, across all levels of users and managementEnjoy some of our perks …Amazing working culture, structured training & development programs, genuine internal career pathways … love coming to work!Huge staff discounts! Enjoy up to 50% across all brands in the Hanes portfolio … we're talking about huge savings on Bonds, Champion, Sheridan, Bras N Things, Berlei, Jockey - and more!Sample sales and extended family and friends discountsWellness Programs - regular free skin checks, flu shots, remedial massages, Employee Assistance Program, fresh fruit delivered on-site Access to awesome perks, including corporate discounts, novated car leasing, Employee Assistance Program, Parental Leave ProgramMonthly business updates from our CEO and Senior Leadership Team, with regular presentations from our community partnersCompany-wide Golden Yarn Reward & Recognition ProgramModern and relaxed office environment with sit-stand desks and a strictly casual dress-code!Lunch & Learn sessions, with topics including financial management and health & wellnessEstablished and committed LEAN organization offering on-going training to all employeesGenuine commitment to global sustainability - https://hbisustains.com/Who are we?Hanes Brands Australasia is home to some of Australia's most iconic brands, and we are proud to be part the US powerhouse Hanes Brands Inc, one of the world's largest manufacturers and marketers of basic apparel brands. We have 18 brands in our HBA portfolio, including Bonds, Champion, Berlei, Jockey, Sheridan and Bras N Things, and a number of offices across Australia and New Zealand. Our Head Office is in Kew, Melbourne; we have multiple sites in Sydney, offices in Auckland and factories in China. We're a household name delivering beautiful comfy products that Aussies just love. And with six hugely successful e-commerce sites, an extensive and rapidly growing store network, amazing and well-established wholesale partnerships and a growing international presence, the future is looking bright!Cultivating a diverse and inclusive workplace …Here at HanesBrands Australasia, we are proud to be an equal opportunity workplace cultivating a diverse, inclusive and vibrant work environment. We encourage our employees to bring their true selves to work and support them to reach their full potential both personally and professionally. We have a culture of high performance in our workplace and celebrate the diversity of our employees who contribute to the success of our organisation. Therefore, we warmly welcome all people to apply to work with us#LI-PRIORITY
