Bicycle Mechanic

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Description

A bit about us
Exciting opportunity to be part of the Ringwood Trek store in Melbourne VIC.

We are currently recruiting for a full time Bicycle Mechanic. Have you been in the industry for 10 years or just work on your own bike at home? then we would love to hear from you!

This mechanical role provides you an opportunity to work as part of the service team building, maintaining, and representing Trek Bicycles in Victoria. You will get to work on the full range of bikes and gain exposure and training on the latest and greatest technology in the industry!

Our culture is built around our people and our values, empowering them firstly to have fun but also to always do the right thing by each other, our customers, and our communities. If you'd like to help us make the world a better place by building products we love, delivering incredible hospitality and getting more people on bikes, we would love to hear from you!

What you'll do
As a Bicycle Mechanic (known as a Production Tech at Trek) no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You'll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You'll also be the first to have your hands on brand new models before they hit the sales floor.

Most importantly, you'll build relationships with people who trust you to keep their gear running flawlessly. This role works closely with the Service Manager to care for and look after our customers and community.

We're looking for a teammate with stellar customer service and a willingness to learn. Because you'll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.

What you'll bring to the team

Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days
Top-notch communication skills
Impressive attention to detail and a love for tinkering 'til you figure it out.
Eagerness to learn the ins and outs of servicing bicycles
A desire to continually learn proper service methods and new technologies
We are keen to hear from all levels of experience!

What's cool about working at Trek Bicycle?

You will be a part of an awesome, energetic team who all love their job - and the products we sell.
Our customers are our friends, and our store is an inviting and welcoming place to be.
You'll be contributing an awesome service to the riding community.

If this sounds like you APPLY TODAY to join the Trek Bicycle Family.

If you are interested in working for a global company, in a great industry, with a great team, we want you. Please include a cover letter outlining your interest in Trek and a CV with your application.

#LI-DNI

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!