Bid Coordinator

Bid Coordinator 

Full-time

The Company

At ServiceFM, we believe where people work matters. That is why we get personal, to create better workplace environments. Since 1979 we have been creating strategic partnerships to innovate, manage and maintain spaces that are safe, efficient, and enjoyable for the people who use these environments to do business.

Centred on a promise of Quality, Value and Flexibility, our integrated facilities management is personalised to each client in the public and private sectors in all regions of Australia.

Headquartered in Adelaide, with offices in Melbourne, Sydney, Brisbane, and Perth, this privately owned company is placed within the top 50 companies on the SA Business Index, measured by market capitalisation.

Our mission is to: 

Create better working environments. We service workplace environments from Air, Water and everything in between. Our aim to service workplaces so people enjoy coming to work every day. 

The culture

Cultural fit is important, and ServiceFM’s culture is embodied in the core values of Safety, Innovation, Integrity, Respect, Trust, and Agility. We foster a sense of belonging and highly value everyone’s positive contribution to the business, as we know this is a large part of what brings personal job satisfaction. 

On one hand, the environment is relaxed, down-to-earth, friendly, and fun; and on the other, business activity is fast-paced and agile with an accompanying growth mindset. There is office banter through the corridors, where people are free to express their individuality and have a laugh; so long as behaviour is respectful and well-intentioned, with a focus on achieving objectives.

About the role

We are seeking a Bid Coordinator to join our Tender Team in Adelaide, on full-time bases.

Reporting to the Bid Manager, this role assists with developing bid responses for tenders, proposals, and expression of interests, to current and potential clients to support ServiceFM’s business growth. 

Key responsibilities include:

• Collaborating with subject-matter experts to gather technical information and translate complex concepts into clear, concise, professional and easily understandable language. Ensuring bid responses reflect the brand, market position, and capabilities of ServiceFM.
• Delivering completed written response submissions in a professional, clear and articulate manner.
• Reviewing tender portals to support the identification of opportunities for ServiceFM. 
• Following ServiceFM’s Bid/No Bid process, assess all bid requests from tender portals, clients and other external parties, for suitability, viability and sustainability in accordance with the company’s business objectives.
• Supporting the Tender Writer Manager, ensuring all key deliverables are on track and can be submitted on time.
• Ensuring all written and visual aspects of response documents represent ServiceFM’s brand and professionalism.
• As necessary, prepare responses to all post tender clarifications and presentations, liaising with ServiceFM key stakeholders.
• In conjunction with the Tender Writer Manager, support and seek input for the ongoing development and maintenance of ServiceFM’s tender response content library.
• Assisting in the maintenance and development of various company templates including quotes, forms, reports etc. to ensure they meet industry/sector standards and are contemporary in nature.
• Providing bid and communications support to ServiceFM’s capacity partner Ganbara Facility Services.
• Attending external information sessions and forums, as approved, to obtain industry learnings and networking.
• Working in consultation with ServiceFM’s Marketing team to develop case studies, social media promotions and other external-facing documents.
• Attend and participate in all sales meetings as required.
• Other duties as instructed by the Executive Director. 
• Establish and maintain a central repository of bid-related documents, templates, and past responses for future reference and knowledge sharing.

To be successful in the role 

You will need to have demonstrated experience in the coordination of tender submissions and be proficient in using InDesign and Word. You will need to have excellent communication skills, both verbal and written, and you will pride yourself on having a high level of attention to detail.

You will also:

• Be passionate about writing.
• Have at least 4 years of experience in tender or bid writing. 
• You will have the ability to work both autonomously and effectively as part of a team. 
• You will have the ability to prioritise workload and work under pressure to meet pressing and multiple deadlines.
• You will have outstanding verbal and written communication skills.
• A Positive, flexible, motivated and approachable personality.
• Proficiency in Microsoft Office (Word, Publisher, PowerPoint, Excel). 

About us

ServiceFM is a Facility Management company with a dedication to service excellence spanning more than four decades.

Our company is a trusted partner in the public and private sectors in all regions of Australia. We place the needs of our partners at the centre of everything we do.

We expect our workers to reflect our Cultural Values of Safety, Innovation, Integrity, Respect & Trust and Agility, whilst meeting the needs of our clients.

We provide the following services:

• Asset Management
• Commercial and Corporate Cleaning
• Commercial Hospitality
• Electrical Compliance
• Infection Control
• Operational Services
• Security 
• Workplace Management

What’s on offer

• Hybrid working model.
• Paid wellness days – over and above the standard leave entitlement. 
• Flu vaccinations. 
• Discounted corporate health insurance.
• Referral bonus. 
• Team environment.

 
Application
To be considered for this opportunity please submit your application by 15 May 2024.