Billing & Claiming Officer

Department of Human Services
Job reference: 568196
Location: 5000 - ADELAIDE
Job status: Ongoing
Eligibility: Open to Everyone
Role Highlights

• Exciting opportunity for career development
• Convenient CBD location
• Flexible working arrangements available

Role Details
The Billing & Claiming Officer is a role within Financial Reform and is accountable to the Billing & Claiming Team Leader for:

• Providing support services within Lumary (CRM system) to bill and claim billable hours funded by the NDIS for services provided to Disability Services’ clients;
• Assisting and supporting with reconciling revenue received (General Ledger) for claims made in the NDIS Portal;
• Assisting in creating planned-managed and self-managed invoices including debt management;
• Assisting with client vendor set-up, generation of claims, raising invoices through Shared Services SA (SSSA) and invoice enquiries from clients, families and Plan Managers;
• Supporting the Finance Billing and Claiming team to achieve business unit objectives; and
• Contributing to the effective maintenance of relationships with internal and external stakeholders.

Key Outcomes & Accountabilities:
1. Exercise initiative in the application of established practices and procedures relating to billing and claiming.
2. Assist in preparing and reconciling monthly revenue.
3. Assist in invoice creation process and debt-management process for unpaid invoices.
4. Assist with client vendor set-up, generation of claims, raising invoices through Shared Services SA (SSSA) and invoice enquiries from clients, families and Plan Managers.
5. Work collaboratively to develop effective working relationships with peers, staff and stakeholders in order to deliver quality and timely communications and services.
6. Develop and maintain positive working relationships with clients, families and plan managers as well as other agencies – internal & external - providing services for relevant stakeholders.
Note: Any other responsibilities in line with the classification level of the role as assigned by Line Manager and/or the Department. The responsibilities as specified above may be altered in accordance with the changing requirements of the role.
Special Conditions
National Police Check required.
An appropriate degree in Accounting, Commerce, Finance, Economics or related discipline is desirable.
About the Business
Finance and Business Services leads the monitoring and management of the department’s financial data, execute a range of financial authorisations and compliance, provide strategic financial advice, lead financial reform projects, and oversee assets and facilities, fleet, records management and internal audit services.
The division is a key component in ensuring our department is compliant and accountable, and ultimately helps enable us to deliver effective services and supports for the South Australian community
Role Status: Ongoing
Salary Range: $66,590-$70,968 (ASO3)
Location: Adelaide
Enquiries: Jay King, (08) 7133 7422 Email:
Application Instructions
Resume and Cover Letter
You are required to submit a cover letter, up to a maximum of two pages, addressing how your skills and experience align with the role specific capabilities and attach your current resume via the online application form. For more information about applying, refer to our
Screening Checks
If you are new to the department and are invited to an interview, you will be required to produce a National Police Check, which has been issued within six months of your application for the role. National Police Checks can be applied for via the or through an .
If the role you are applying for also requires an Employment-related Screening Check, you will be required to undergo such assessment as is advised by DHS, including periodic assessment during your employment.
DHS is committed to creating an inclusive workplace and providing equitable services to all South Australians. This ensures that all people feel welcome to work with us and access our services, including people identifying as Aboriginal, living with disability, LGBTIQA+, youth, mature age, and from different ethnic, linguistic, religious and cultural backgrounds.
Applications close: 26/01/2024 11:30 PM
Attachments:
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Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.