AddressBillings Customer Support Officers Needed, Ballarat, 3-Month Contract - Possible Extension, Government Client
Your new company
Hays Recruitment Ballarat have partnered with a well-known Victorian government agency that is looking for multiple Billings Customer Services Officers to begin immediately. The contract role is for an initial 3 months, but there is an opportunity for extension for high performers.
* Please only apply for this role if you are available to begin within 1 week. If you are seeking a new role, and have a longer notice period, please contact me on details below to discuss other roles in the region.
Your new role
As an experienced Billings Officer, you will be responsible for the following day to day duties:- Provide Customer Service response to internal and external customer queries regarding billing as appropriate and aligned with position accountabilities.
- Assess available reporting data, service records/documents and Patient Care Record (PCR) for accuracy of billing outcomes
- Analyse and assess customer specific circumstances relative to billing considerations, including identification of potential valid entitlements, evaluation of pre-existing medical conditions and identification of PCR case details to determine accuracy of billing outcomes
- Raise billing queries appropriately to seek direction of anomalies or clarification of unclear billing outcomes
- Undertake system User Acceptance Testing (UAT) to support successful implementation of system upgrades
- Undertake general administrative duties and other tasks to assist the broader team to meet KPI and/or manage PCR task backlogs or organisational ad hoc requirements
What you'll need to succeed
- Experience working in financial data entry, billing or accounts receivable department and competent at
- Intermediate level in Microsoft Office, Excel and Word
- Certificate in Business/Finance or equivalent (desirable)
- Proven proficient data entry and billing assessment skills with an ability to meet performance output and accuracy targets
- Provide x 2 High Level References
- Undertake a Police Check (Within last 3 months)
- Proof of COVID vaccination - 3 Minimum Doses
What you'll get in return
This role offers you an attractive hourly rate of $40.00 plus super, full-time hours and an initial 3-month assignment with the possibility of an extension.Temporary and contract workers through Hays also enjoy a wide range of benefits including:
- Weekly pay cycles
- Your nominated choice of superannuation fund
- Online timesheet submission and approval
- No invoicing required for Pty Ltd holders
- Regular contact with Ballarat-based consultants throughout the duration of your assignment.
What you need to do now
If you're interested in this role, click 'Apply Now' to submit an up-to-date copy of your CV via our portal. For further information on this role, or other similar roles in Ballarat, please contact Billy Matic via ***********@hays.com.au or call me on 03 5226 8***
