Address
Form of workOPPORTUNITY
Are you looking for a new challenge where your experience will make a real difference? Do you want to work in a family-friendly environment and enjoy flexible working arrangements, Well look no further this is the job for you! An exciting opportunity within our Sales Team exists for a SMART Systems Technical Manager. This position reports to the SMART Systems Business Development Manager.
ABOUT US
Galvin Engineering is an Australian-based market-leading manufacturer supplying commercial tapware and associated plumbing products locally and internationally. Our strong focus on delivering exceptional service to our customer base drives our business performance. This is represented through the attraction, development and recognition of high performers who exhibit our core values of Pride, Accountability and a Will-Do attitude.
Today, Galvin Engineering stands as a thriving entity, with offices and warehouses throughout Australia, and strategic partnerships with distributors in New Zealand, the UK, and the USA, upholding the family tradition of delivering quality products and services to its customers.
ROLE
The position's purpose is to ensure that the planning, installation and commissioning of SMART systems including networking, software, hardware and monitoring platforms meet the customer requirements and provide our clients with a seamless installation and commissioning of their purchased systems. The position supports both the Sales and Technical teams and provides the interface between sales, operations and the customer. The position may liaise with external suppliers of our products to ensure any issues or improvements can be made for our clients.
ROLE & RESPONSIBILITIES:
- Develop, test, set up and maintain global process control networks including security, virtualisation, IoT-connected devices, and update for our clients
- Travel to client sites (in Australia and Internationally where required) and work both inside and outside the client site to deliver outcomes
- Support installation and commissioning of electronic controllers/water management systems and other SMART Systems liaising with site contractors
- Mentor internal personnel by sharing technical expertise and providing feedback and guidance.
- Interface frequently with client/contractors and outside customer contacts and prepare written communication reports and plans
KNOWLEDGE & EXPERIENCE:
- Understanding of Building Management System (BMS)
- Preferably experience in the HVAC industry
- Experience coordinating activities related to networks, electronics, BMS software, equipment process control installation and modification of production equipment
- Minimum 2 years of applying process control strategies in a manufacturing or research & development environment.
- Experience in Customer Services/Troubleshooting
- Fluent in a variety of programs and software
- Experience in hardware, software, training and programming
- Experience in Commercial Plumbing or Healthcare sector
- Knowledge of loT Devices such as Arduino or Raspberry Pi.
- Knowledge of cloud-based SAAS platforms such as Microsoft Azura
SKILLS & ABILITIES
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Attention to detail and ability to multi-task
- Ability to work independently and in a team environment
- Flexibility and adaptability to changing priorities and deadlines
- Ability to work in an isolated location managed remotely with occasional site visits
What's on Offer:
- Competitive remuneration.
- A part of our Profit-Sharing Plan.
- A Health and Wellbeing program and allowance
- A warm welcome as part of an awesome, inclusive, and motivated team.
- Mentoring & coaching (by senior leaders and business owners)
- Opportunities for career progression & development.
- Employee Assistance Program.
- Vehicle Allowance.
- and so much more
Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur.
Appointments may be made from this pool until 16/10/2024.
