Princess Alexandra Hospital, Urology Department are looking for an Administration Officer to join their team. The primary responsibility of this role is to respond to general customer inquiries and provide timely and accurate information and assistance to clients and staff to facilitate service delivery within the Hospital setting.Job details Position status Permanent
Position type Part-time
Occupational group Administration
Classification AO3
Workplace Location Brisbane Inner City,Brisbane - South
Job ad reference QLD/MS04557986
Closing date 26-Apr-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration
Contact person Robyn Middleton
Contact details 07 3176 7310
Access theMetro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.About the Role
- Ensure prospective patients have been placed on a respective waiting list, booked within the time frame indicated and maintain this list by ensuring accurate and complete additions, amendments, ongoing verification and appropriate delegations.
- Utilise information systems to record and update all patient demographic information, Medicare details and referral details (e.g. HBCIS, ESM). Also, using these systems to track the movement of patient charts, health fund details and admission details, ensuring data integrity and patient confidentiality by adhering to approved policies, guidelines, and workplace instructions.
- Organise and coordinate patients' appointment activities, including the arrival of patients, booking appointments, management of cancellation/rescheduling of clinics, management of clinic waiting lists and coordinating appointments with other services. Ensuring transportation and follow up appointments are arranged.
- Prepare electronic and manual medical record for new and review patients including sorting and distributing patients results (e.g. pathology, x-ray, etc) in accordance with appropriate unit practices.