Branch Manager

Build your best future with the Johnson Controls team
We are currently looking for a Branch Manager to join our Hamilton branch!
Wormald are the leading fire protection specialists in New Zealand, we have been protecting people and property here for over 125 years and enjoy a reputation as providing the most capable and reliable safety products and services nationwide.
As our Branch Manager, you will be responsible for all day-to-day running of the Wormald Service team to ensure financial and customer expectations are met. You will be required to organise staff and other organisational issues within the department including all material to ensure jobs are completed on time and in spec. This is a Senior Role with scope for further advancement - the position involves all tasks related to the smooth operation and well-being of the department.
What we offer:
Competitive salary package
Incentive scheme entitlement
Fully maintained company vehicle with private usage
What you will do:
Provide overall business leadership to achieve all the planned objectives for the Hamilton Service and Projects (Retrofit and Install) Branch.
How you will do it:
Supervise and coordinate the seamless operational delivery to all customers, holding the team accountable by setting & delivering the operational standard
Set and monitor goals for gross margin delivery and profitability, by ensuring a frictionless service is delivered to all customers, cost are fully recovered
Plan for and ensure technical support is available for field and sales personnel
Perform service project management within region by assisting with scheduling, estimating, manpower analysis, material logistics, establishing performance standards, etc.
Represent JCI to customers to achieve customer satisfaction
Maintain proper staffing levels
Approve time sheets, purchase orders, change orders, credits; and performs all other necessary management administrative tasks
Manage Branch budget and overhead accounts as assigned. Provide input to the area business plan.
Drives Labour and Material growth and identifies sales leads
Recruit, hire, and retain Service Branch staff. Prepares and delivers clear performance expectations, performance reviews and development plans for direct reports.
Continually network within the industry
Be a positive, willing, contributing & collaborative team member at all times
What we look for:
Background in business or engineering (tertiary qualification ideal) and relevant industry experience of 5 - 10 years.
Service industry experience with expertise in technical services
Drives for results. Must have proven financial management track record having demonstrated successful profitable sales growth, and balanced performance in customer satisfaction, delivery, and employee development and engagement.
Performs all business activities with integrity and the highest ethical standards
Outstanding written and verbal communication skills
Drives accountability, inspires, develops and builds teams
Excellent influencer at all organisational levels, including the ability to develop credibility and trust quickly with senior managers/decision makers (internal & external)
Excellent networking skills, business minded, change orientated and proactive
Focuses on customers, consultative approach and solution focused
Able to think strategically and analytically, manage risk and be innovative in problem solving
Demonstrated sales growth through direct selling
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.
Please note pre-employment checks – including reference checks, medical, criminal record check, and drug & alcohol testing – will form part of the eligibility process.
If this is the right opportunity for you - Apply Now!
For a confidential discussion and to know more about the role, please email Janis –
JCI’s Diversity & Inclusion
Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviours we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.