Address
Form of workJob no: 793297
Business unit: Personal Banking
Primary position location: 348 Shute Harbour Rd, Airlie Beach, QLD
Work type: Permanent Full time
Pay Level: Group 2
Talent Acquisition Contact: Natalie Howson
- Drive our branch to the next level of success in this influential leadership position
- Be a community leader, a NAB Ambassador & see your career flourish!
- We grow great leaders who inspire and energise their teams
- Significant role with a direct impact on the value that reaches our customers
It's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.
Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities and grow your career.
It's a good time to see what more you can find at NAB as a Branch Manager.
The role
As a NAB Branch Manager, you will be a banking community leader and the face of NAB in our Airlie Beach retail branch. In this role, you will be required to build strong relationships with customers and business owners, partner with local businesses to help meet their banking needs and participate in community initiatives to increase awareness of NAB's products and services.
Every day is different in our NAB branches and as well as providing great customer service and leadership, you will have the opportunity to develop your career path within NAB and work in a diverse team environment.
What will my day look like?
- Responsible for the overall performance of your branch through coaching and mentoring, leadership, and direction
- Drive sales activity to achieve business objectives by actively identifying cross-sale opportunities
- Delivering a brilliant, consistent, and engaging customer experience to our customers and partners; making sure everyone within your team understands the importance at delivering this every time
- Ensuring that the standards, procedures, and systems set out NAB remain in place across the branch
- Manage performance & strategic development of the branch and its relationship with the wider Retail division
What you will bring
- Proven experience in management, with the ability to inspire and influence others
- A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile
- An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience
- A keen eye for detail that ensures transactions are completed efficiently and accurately
- An appreciation for inclusion and the diversity of our customers
All new Branch Managers receive NAB's tailored onboarding and training program to ensure they are set up for success. As a reward for your success and passion for helping customers, we offer a multitude of benefits including an attractive base salary and fantastic career-growth opportunities.
A diverse and inclusive workplace works better for everyone
At NAB, we are intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It is a huge part of what makes NAB such a special place to be.
More focus on you
We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. For more information, please click here.
Join NAB
If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.
To be eligible to apply, you must have Australian or New Zealand citizenship or Australian permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Please note unsolicited CVs from agencies will not be accepted.
Advertised: 05 Apr 2024 E. Australia Standard Time
Closing: 14 Apr 2024 E. Australia Standard Time
