Branch Manager

Branch Manager - Library Services
Permanent Full Time
Specific Engagement (35 hrs p.w.)
Band 6 – ($97,023-$107,357) per annum + Super

We are excited to announce an opportunity for a permanent full-time Branch Manager at one of our City of Whittlesea Libraries. Initially based at Thomastown, the Branch Manager is responsible for ensuring quality library services by leading and motivating their branch team and managing the day to day operations to develop informed, connected, inclusive communities. The ideal candidate will have a strong understanding of Makerspaces and their role in community learning and developing communities of practice.

Responsibilities include:

• Providing leadership to ensure a high standard of customer service is delivered to all patrons visiting the Branch 
• Developing relationships with local community organisations and individuals to promote the use of the library 
• Ensuring application of Customer Service Guidelines 
• Managing the resolution of complex issues relating to customers and staff
• Ensuring the development, delivery and evaluation of a range of core programs and services 

About You

You are a highly motivated and proactive leader, with a strong interest in utilising and developing your management skills.  Being a Branch Manager requires a flexible approach and the ability to lead, motivate and develop staff with strong persuasion and influencing skills.  

As part of YPRL's Leadership Team, Branch Managers deliver initiative, accountability and customer service every day, as they go above and beyond for our customers and colleagues.   

How to Apply:

To apply for this position, candidates should prepare a cover letter and resume, and a statement addressing the key selection criteria showing relevant examples of your work.  The Key Selection Criteria is outlined in the Position Description located on our website via the link: https://www.yprl.vic.gov.au/about-the-library/work-with-yprl/current-vacancies/
Closing: Tuesday 9 April 2024.
Selection Process:

Interviews will be given to all eligible employees who fully meet and address the key selection criteria.  Please note that if you do not satisfactorily meet the key selection criteria you may be excluded from interview.  Interviews will take place as suitable candidates are identified.

For more information on the role, please contact Robyn Ellard, Executive Manager Public Participation via email: rellard@yprl.vic.gov.au.

Additional Information:

*Appointment to this role is subject to a satisfactory National Police Record Check and Employment Working with Children Check. 

YPRL is committed to providing a wide range of services to the community by recruiting and selecting the right people with the right skills based on merit. Having highly skilled and motivated employees who embrace YPRL’s values will positively contribute to our vision and our community.  

YPRL is a Child Safe organisation and ensures all staff have a current Working with Children Check (WWCC) and National Police Record check. We have appropriate screening processes in place including a Child Safe Policy and Procedure, key selection criteria and interviewing and reference checking, which demonstrates our commitment to Child Safety. 

As an equal opportunity employer with a diverse workforce, YPRL will continue to employ people from a wide range of backgrounds including, people with disability, Indigenous Australians, young people, mature aged workers, people who identify as intersex, gay, lesbian, bisexual, transsexual, transgender, queer or heterosexual, people from culturally, religiously and linguistically diverse backgrounds.  We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.