AddressBuild your career with our growing in-house creative agency
- Permanent full-time opportunity based in Barangaroo, Sydney
- Ensure that our work is delivered to the highest standards and be the Brand expert for the business
- Hybrid work environment available
How will I help?
Working in a critical quality assurance position for our Brand & Marketing team (alongside our innovative creative team) you will be responsible for monitoring and managing the Brand inbox daily, and ensuring production meets high levels of quality and accuracy
The ideal candidate will be detail-driven with a passion for high quality (and high-performing) creative communication; with previous experience in a similar role.
Key responsibilities include:
- Monitoring and managing enquiries and approvals relating to our group of brands
- Understanding the brand guidelines for all brands inside out and applying this knowledge when reviewing and approving work through the brand portal
- Ensuring that all of our work is authored to the highest standard, identifying and resolving issues as appropriate
- Fact-checking and proofreading our content for spelling, grammar, punctuation and typographical errors and ensuring that our work consistently applies our brand's visual identities and adheres to brand guidelines
- Provide quality assurance for optimal customer experiences by ensuring that assets meet our standards for content display, accessibility and functionality by validating all page elements such as links, videos, images, and page layouts
- Identify issues with the content (or functionality of assets produced), highlight inaccuracies, errors and areas for improvement and report any bugs or inconsistencies in the user experience
- Fulfill content authoring tasks as required in support of the wider in-house agency team
- Train and mentor our wider team on quality assurance practices
- Ensure all campaigns are compliant with relevant regulatory guidelines and best practices
What's in it for me?
At Westpac, we're going through significant changes, and this is an exciting opportunity to work closely with us through the next phase of transformation. You'll play an important part in driving the future of a business that has been around for over 200 years and in return, we'll support you in the development of your career. With continuous opportunities to learn and grow in an inclusive environment backed by a fantastic team of passionate and knowledgeable people, you'll be empowered to thrive with us.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
- Strong understanding of online environments and consumer behaviour; and how these may differ between audience segments
- Excellent verbal and written communication skills
- Strong organisation skills
- High attention to detail
- Ability to work independently and in a team environment
What's it like to work there?
We aim to provide one big, supportive team of people who love helping others succeed. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we're proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.
How do I Apply?
Start here. Click on the APPLY button today!
As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If an adjustment is required to assist you during our recruitment process, please email talentacquisition@westpac.com.au
Do you need reasonable adjustments during the recruitment process?
At Westpac, we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products, and services for our customers, employees, and community.
We can provide reasonable adjustments for individuals with disability and/ or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 (Option 1.2), or email talentacquisition@westpac.com.au
