Brand Quality Assurer

Westpac

To become number one for customer service

Westpac is Australia’s oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services.

Working in a critical quality assurance position for our Brand & Marketing team (alongside our innovative creative team) you will be responsible for monitoring and managing the Brand inbox daily, and ensuring production meets high levels of quality and accuracy 

• 📊 Marketing analytics and reporting
  

  Collect, analyze, and report on metrics to determine the success of marketing efforts and return on investment

• ✏️ Copywriting and Content Creation
  

  Write compelling content in line with the brand’s voice to achieve key goals, including awareness, ranking, and conversion

• 𝌞 Content Development
  

  Build and manage a rich content calendar that attracts the relevant audiences

• 👥 Collaboration
  

  Works with others by being open, clear in communication and listening to achieve goals

• ✍🏼 Written communication
  

  Writes in a clear and structured format to convey information and ideas effectively to a target audience

• 🔍 Attention to detail
  

  Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables