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Company

Latitude Financial ServicesSee more

addressAddressMelbourne, VIC
type Form of workFull-time
CategoryCustomer Service

Job description

Let’s talk about the role
Auto and personal loans are a huge area of growth for Latitude Financial and our business is growing rapidly, not to mention new products and loads of growth opportunity.

The Relationship Manager is responsible for growing their portfolio by establishing and maintaining relationships with brokers in Melbourne CBD & Eastern suburbs of Melbourne supporting them with the distribution of personal and auto loans.

This role will work closely with both our State Manager (to support the development of partnerships with Latitude’s key aggregators) & Latitudes Personal Loans Customer Specialists, Underwriting, and Settlements teams (to support positive customer and broker loan application outcomes).

  • Identify, develop, evaluate and pursue leads and opportunities to maintain a continuing pipeline of current and future prospects
  • Build and strengthen relationships with brokers who distribute personal and motor loans.
  • Establish territory plans and a CRM strategy which align to our growth objectives.
  • Deliver presentations to third parties highlighting our products and capabilities.
  • Support training and accreditation of new brokers.
  • Commit to business goals/targets, driving results through collaboration and problem solving with our sales and support teams.

You will be supported by an energetic team, with ongoing training and encouragement and a manager who has a very high care factor for the team.

Let’s talk about you!
Someone who is enthusiastic, a self-starter and nothing is too much trouble attitude. You’ll be on the road, managing your own schedule/visits and driving relationships.

  • Experience in senior B2B sales within the broking industry or similar will be highly regarded.
  • Understanding of consumer finance, specifically personal loans and asset finance.
  • Knowledge of credit underwriting practices in a fast-paced lending environment.
  • Demonstrated success in new business sales in a fast-paced environment, consistently achieving targets and deadlines - both individually and as a team player.
  • Passion for consistently delivering outstanding Customer Service.
  • Strong negotiation and persuasion skills with the ability to build long-lasting, positive relationships with brokers and dealers. You’re a face-to-face communicator!
  • You have an innate ability to consume and interpret data and insights to drive performance outcomes, which will lead to improved customer satisfaction and engagement.

Desirable

  • Certificate IV or Diploma in Mortgage Broking and Finance, or similar
  • Undergraduate degree in finance or related discipline
  • Experience working with a CRM database. Salesforce preferred

Sound like you?
That’s a good sign! In return for your energy and ideas we offer genuine family life /balance e.g. Health, well-being, and social initiatives to help you feel well and connected, as well as our hugely popular extra week of leave program.

We always support a safe, healthy, engaging and productive flexible work environment for all employees and workers, whether that be in your home an office or a combination of both.

We’re Latitude, partners in money
Digital payments, cards, loans and insurance is what we offer - but what we really do is help people from all walks of life shop and live better.
Always living and breathing our values. Act Right, Show Care, Be Curious.

We’re not engaging any recruitment agencies for this role, so if you’re interested. Please apply directly!

Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens

Job Type: Full-time

Request

Customer service, Negotiation, Bachelor's degree
Refer code: 701876. Latitude Financial Services - The previous day - 2023-03-22 17:16

Latitude Financial Services

Melbourne, VIC
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