- Are you a qualified trade/builder looking to get off the tools?
- No assessing experience essential, full on-going training provided
About the Role
Based in Belmont, covering Western Australia, we have two (2) roles available. As a Building Assessor, you will be responsible for assessing insurance claims, determining coverage, providing detailed repair scopes, and submitting accurate quotes and estimates.
About Us
KBA Insurance Repairs is one of the largest builders focused on insurance repairs. We are engaged by the insurance company and work with all stakeholders collaboratively, to ensure seamless operations and a safe, cost-effective, and successful outcome for every project. This, together with our reputation for high quality, puts us ahead of other insurance repairers. Our company thrives on commitment and dedication to customer experience, during insurance repairs and throughout the claim life
From the smallest to largest repair involving medium-density and low-rise residential homes, our swift call to action minimises waiting times and ‘anticipation of the unknown’ for our clients.
Key Duties/ Responsibilities:
- Conduct onsite assessments of insured properties to determine damage
- Build and maintain key internal and external stakeholder relationships
- Identify the difference between insurance-related damage and maintenance
- Create detailed and accurate assessment reports, scopes of work and quotes on covered damage
- Provide repair and technical advice on claims as required
- Work closely with the repair co-ordination team
- Dispute/issue resolution as required
- Ensure all work conforms to legislative and contractual WHS requirements
- Travel may be required to work with the after-hours and CAT team in the case of an influx of claim volume
- Processing of reports and information through software-based platforms
Key Selection Criteria:
- Excellent communication and interpersonal skills
- Professional presentation
- Ability to provide a high level of customer service
- Be familiar with WHS practices, legislation and regulations
- Strong work ethic and highly motivated
- Willingness to work with the team and constantly improve performance
- A positive "can do" work ethic and willingness to work flexible hours and change routine from time to time
- Computer literate with knowledge in the use of Outlook, Word and Excel.(Laptop and tablet provided)
- Ability to manage multiple and competing priorities
- Current and valid driver’s license (Vehicle provided)
Please note that applications will only progress if the key selection criteria has been met and only successful candidates will be contacted. Please apply through Seek.com.au, with a current resume addressing the above job requirements.
Visit https://kbainsurance.com.au/ to learn more about us!