Business Administration Traineeship

Fundamental to the success of our business is our pure commitment to customer experience and excellence in service delivery. The mission of our growing organisation is to be the industry leader in building approvals and private certification services, and it is through our people that we will achieve this.  With 13 offices (and growing) spanning NSW and QLD, Buildcert continues to expand and grow in a sustainable and measured way to support the influx of residential and commercial development across Australia. 

Here at Buildcert, we partner with our clients to provide a personalised and proactive approach.  We pride ourselves on our ability to add value and strive to exceed client expectations at every stage of the approval process.

Due to internal progression, we are searching for someone to join our Newcastle based team in a full-time Project Administration Trainee role. The option to undertake a Certificate III Business qualification traineeship is available for the right candidate. This is the perfect opportunity for an individual with the right attitude to kick start their reception and administration career or build on their existing skillset. 

About the Role: 

Due to our extended growth, an exciting new opportunity has become available for a Project Administration Trainee to join our Residential Team to assist with processing a large volume of applications. Whilst industry experience is not required for this role, our ideal candidate will be looking for a career in administration and a key focus on attention to detail. The key responsibilities include, but are not limited to: 

• Ensure project and client information is accurately entered into the Business Operating System. 
• Coordinate lodgement documents for assessment.
• Upload relevant documentation and job records to government and other industry websites.
• Manage inboxes in a timely manner with replies to internal and external stakeholders.
• Follow and execute existing customer service procedures, policies, and standards.
• Providing support to other teams in the business
• Other necessary administrative duties

About You: 

We are seeking a dynamic individual who is passionate about delivering exceptional client service and administrative support. The ideal candidate for the Project Administration Trainee position will possess the following qualities;

In addition to the above you will have:

• Eligibility to be registered for a Cert III traineeship  
• Basic to intermediate computer skills
• Strong attention to detail and accuracy
• Polite and friendly telephone manner
• Solid oral and written communication skills 
• A professional and courteous attitude 
• A valid drivers licence and legal work rights in Australia

Prior experience in a customer service role will be advantageous, but not essential. 

What We Offer: 

As a valued member of our dynamic and socially engaged team, recognized for outstanding performance, you can expect:

• Permanent full-time position with an attractive salary package
• Ongoing professional training and support
• Flexible work options, including remote working, birthday leave, and purchased leave
• Long-term, rewarding career opportunities
• Modern offices and equipment
• Professional work environment with a great culture
• Health and well-being programs, including Sonder wellbeing platform

If this aligns with your career aspirations, please submit your application online. For a confidential discussion about the role, reach out to Rachel Betteridge, People & Culture Coordinator on 02 4945 7***. Visit our website at www.buildcert.com.au for more information about Buildcert.