Address- Initial 6+3 month paying approx. $826/day
- Brisbane CBD Location with flexibility to WFH 2 days per week
Our client, Queensland Corrective Services, are currently seeking a Business Analyst for an initial 6+3 mth contract to provide services to a WHS software solution.
About the Project
The Safety, Health and Environment (SHE) System is the Workplace Health and Safety (WHS) software solution currently used by Queensland Corrective Services (QCS) to report, record and manage work-related WHS hazards and incidents including injuries and illnesses reported to WorkCover and Workplace Health and Safety Queensland (WHSQ). Vendor support for this system ends on 31st December 2024.
A Queensland Government whole-of-government solution has been acquired that will facilitate a consolidated and consistent approach to Workplace Health, and Safety and Injury management, within participating agencies. QCS is now establishing a project team to lead the delivery of the new solution and transition the existing user base.
About the Role
The role of Business Analyst is to support our clients in identifying and documenting the business needs, requirements, and processes for the replacement of the existing SHE system. The Business Analysist role will work closely with business unit subject matter experts, vendor personnel and technical staff to ensure delivery of a new Workplace Health and Safety system.
- Initial 6+3 month paying approx. $826/day
- Brisbane CBD Location with flexibility to WFH 2 days per week
Our client, Queensland Corrective Services, are currently seeking a Business Analyst for an initial 6+3 mth contract to provide services to a WHS software solution.
About the Project
The Safety, Health and Environment (SHE) System is the Workplace Health and Safety (WHS) software solution currently used by Queensland Corrective Services (QCS) to report, record and manage work-related WHS hazards and incidents including injuries and illnesses reported to WorkCover and Workplace Health and Safety Queensland (WHSQ). Vendor support for this system ends on 31st December 2024.
A Queensland Government whole-of-government solution has been acquired that will facilitate a consolidated and consistent approach to Workplace Health, and Safety and Injury management, within participating agencies. QCS is now establishing a project team to lead the delivery of the new solution and transition the existing user base.
About the Role
The role of Business Analyst is to support our clients in identifying and documenting the business needs, requirements, and processes for the replacement of the existing SHE system. The Business Analysist role will work closely with business unit subject matter experts, vendor personnel and technical staff to ensure delivery of a new Workplace Health and Safety system.
The role will be an important interface between QCS WHS, the vendor and the Digital and IT Services team, and perform the following functions:
- Identify and document business functions and processes.
- Develop, investigate, analyse, validate and review business functions.
- Analyse and identify business process changes that drive efficiency and effectiveness.
- Contribute to evaluating factors that form part of business change requirements.
- Document requirements within a standard format or requirements management tool/s.
- Liaise with stakeholders in order to understand the structure, policies. and operations of QCS
- Elicit and document business requirements using a variety of business analysis techniques.
- Interpret business needs and translate those into functional and non-functional requirements and software specifications where necessary.
- Ensure business requirements are communicated to both software development and test teams.
- Work with technical staff and act as a conduit between business customers and technical staff to define /refine requirements and develop solutions.
- Provide business support to technical staff in development of urgent technical solutions.
- Contribute to the identification and mitigation of risks as they arise.
- Utilise broad ICT knowledge and knowledge of the business to identify effective technology solutions that address business needs.
- Work directly with ICT staff to trace business requirements through to test plans and cases, reducing time to fix issues and identify anomalies.
- Provide estimates of requirement development to contribute to successful planning of the Program of Work
- Ensure stakeholders understand available ICT services and promote financial awareness with a view to delivering value for money.
- Develop strong relationships with business and technical staff on the requirements that inform ICT solution design.
- Negotiate effectively with customers to identify needs and business solutions.
- Facilitate workshops to clarify and negotiate business outcomes.
- Liaise with staff within the division, across agency and inter-agency
- Establish and maintain collaborative networks with business and other stakeholders
- Respond to changes in customer needs and expectations.
- Ensure timely and appropriate responses to system issues reported by staff
- Maintain a professional customer focus
Role Fit
Within the context of the role responsibilities described above under "About the role'', the ideal applicant will be someone who can competitively demonstrate their knowledge, skills and experiences and their suitability against the Leadership competencies for Queensland (Individual contributor): Vision, Results and Accountability in the context of the essential requirements for this role:
The essential requirements for this role are:
- Business Analyst experience in an IT environment with strong skills in the development of requirements and specifications according to standards;
- Analytical thinking and problem-solving skills with the ability to understand and translate the business requirements and processes into functional and non-functional technical requirements.
- Sound written communication skills, including the ability to simplify complex system and process concepts and creativity in communication;
- Ability to cultivate productive working relationships and communicate with influence;
- Facilitation and elicitation skills to lead business in definition of desired outcomes and business processes and requirements;
- Ability to work both individually with minimum supervision and also within a team environment;
- Understanding of broader business issues, structures and operations;
- Understanding of governance frameworks;
- Knowledge of software development life cycle;
- Knowledge of risk management frameworks and experience in applying to an ICT environment;
- Experience in an ICT operational environment
Qualifications, professional registration, conditions and other requirements:
There are no formal qualifications for this role, although Business Analysis qualifications and / or experience of developing business requirements for the implementation of Queensland Government HR systems will be highly regarded.
To submit your application, in strict confidence, please submit your resume in Word Format using the appropriate link quoting reference No. 236045. Should you require further information please email kristy.coulter@hudson.com
Your interest will be treated in the strictest of confidence.
