Job description
We are looking for a talented Business Analyst with a background in retail and a focus on backend systems to join the loyalty platform implementation team. The ideal candidate will have experience working on similar projects, with a deep understanding of retail operations and customer loyalty programs. You will collaborate closely with technical and business stakeholders to ensure the successful deployment of our new platform and drive maximum value for our customers.
Responsibilities:
Collaborate with cross-functional teams to gather requirements and define business objectives for the loyalty platform implementation.
Conduct in-depth analysis of backend systems, data structures, and integration points to identify opportunities and challenges.
Work closely with IT and development teams to translate business requirements into technical specifications and user stories.
Partner with vendors and third-party providers to assess and integrate loyalty platform solutions into existing backend systems.
Develop and maintain
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