AddressYour new role is just a few clicks away.
Closing Date: 6th May 2024.
Join the newly created Direct Business Banking team and be a key part of our Business Banking growth strategy. We are a team of small business specialists dedicated to helping micro-business customers to grow their businesses.
As a Business Direct Lender, you are responsible for the retention and growth of our Direct Business portfolio of customers: predominantly managing business customers with lending needs below $500K. Financial analysis is a key part of your role. You will explore leads for new business opportunities and maintain exemplary customer service delivery for the existing portfolio of customers.
In this role you will get to do:
- Demonstrate record of customer service and/or sales excellence.
- With your financial analysis skills, you will analyse and interpret financial statements.
- Interact with your customers and support them through their buying cycle from enquiry, to preparing an application, and following through to settlement.
- Have a high-level understanding of small business lending products, policies, and regulations.
- Ensure that the customers receive the right solutions to meet their needs, including discharges, Equipment Finance, and business credit cards, providing sound credit decisions for both customers and the Bank.
- Proven capability in building trusted relationships via phone or email.
Multiple full-time, permanent positions available as we build out this new team. Ideally, you will be in one of our Direct Banking hubs in anywhere in Melbourne, Sydney, Brisbane, Adelaide & Bendigo. Hybrid ways of working are core to how we operate today with a minimum 2 days working from an office. Flexible work options are also available.
We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.
About Bendigo Bank
With over 7,000 employees, we are Australian’s most trusted retail bank, our purpose is – ‘to feed into the prosperity of our customers and communities, not off it’. We are one of Australia’s most trusted brands and this isn’t something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at!
Find out more about us and our incredible history here: About us | Bendigo and Adelaide Bank (bendigoadelaide.com.au)
Our perks and benefits:
Belong to a wonderful team of people. Know how we know they’re great to work with? They told us! Great benefits, work life balance, and flexibility
- Bendigo Bank supports ongoing development, with the potential for a portion of education fees being reimbursed by the bank. We want you to be the best version of you, and to help you achieve that!
- We know the last few years have been rough, so we have partnered with Sonder as our EAP provider that is so much more than just one-on-one counselling. At the touch of a button, you will have access to self-help 24/7 or you can live chat with a team of safety, medical, and mental health professionals to assist with anything life throws at you.
So, what are you waiting for? Come and join the better big bank!
Still in two minds?
Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application!
Please note shortlisting and interviews may take place prior to the advertised close date.
We don’t want you to be missed, so please note that directly emailed CV’s may not be picked up by the system and may risk being missed from the process.
We love the support recruitment agencies give businesses every day, however, we have got this. Our superstar recruiters will reach out to our fabulous panel if we need a helping hand.
