Business Intelligence Analyst

About Us

The G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program G’day Rewards. Employing more than 2,200 people Australia-wide, G’day Group has a truly national footprint of over 300 holiday parks, including 85 fully owned and operated parks and Resorts. The largest park network in the country, we’re about authentic Australian holiday experiences and inviting all Aussies to say g’day to more of Australia.

We’re on a journey of growth and evolution to reshape the industry, offering the best customer experience underpinned by the best technology. Each year, we showcase the true Australia to millions of guests and we are the co-custodians of some of the country’s most treasured places; a privilege we don’t take lightly. With eyes on domestic and regional tourism like never before, we are building a passionate, adaptable, high-performance team to create holiday memories that put a smile in every g’day.

The Role

As a Business Intelligence Analyst, you will be responsible for analysing and interpreting information from large data sets, providing insights on aggregated data metrics and identifying and communicating past and predicted trends, through dashboards and other tools, for the business to make strategic data-driven decisions.

With a flair of creativity, you will have the opportunity to solve problems, to interact with best-in-breed technology and to communicate key insights in a variety of formats and within a variety of business domains such as customer experience, market operations, finance, HR/employees etc.

This is an exciting opportunity to be a central part of a vibrant cross-functional team focused on delivering business outcomes by leveraging unique insights brought about through an effective data management capability.

Your role responsibilities will include:

• Working with the business to determine and prototype their dashboard ideas
• Providing insightful, accurate and timely analysis and visualisations
• Deriving insights from data and communicating those insights to a non-technical audience
• Apply your broad skillset across data and analytics to understand business problems, create insights and provide practical solutions
• Help spread data literacy across the company
• Participating in and supporting the Data Governance initiatives
• Designing and implementing dashboard / reporting standards
• Securing dashboard for enterprise ready-publishing
• Assisting Citizen BI developers as needed including informal training and best practice guidance
• Using statistical tools to identify, analyse, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and prediction of commercial activity
• Designing, developing, and deploying Business Analytics Dashboards using various BI technologies including Power BI, ML, AI, QlikView / QlikSense etc
• Collecting, cleaning, and managing data from various sources to ensure the reliability of the data reported on
• Tuning dashboards and refactoring as required to ensure report performance optimisation
• Collaborating with the data engineering team in data transformation and modelling processes
• Supporting the full BI lifecycle from requirements analysis through design & development, and through release and support/maintenance phases
• Responding to data requests from across the business and managing the BI service delivery (maintaining Power BI reports, Apps, datasets, refresh schedules across the organization)
• Conducting end-to-end analysis including data gathering, data cleaning and requirements specification processing, analysis, ongoing deliverables, and presentations/visualizations
• Ensuring all process documentation is up to date and maintain the highest levels of quality in deliverables
• Investigate alternate data sources to provide additional insight into the business
• Developing processes, analysis methodologies and dashboards to increase efficiency and consistency within the BI capability.

Your Experience

A Bachelor’s Degree in Information Technology or relevant field, combined with previous experience as a Microsoft or Power BI Analytics Specialist.

You will have advanced skills in DAX, SQL, SQL-T, Synapse Analytics and Databricks/SQL Analytics/MLFlow.You will have significant commercial experience across the Microsoft BI stack (SSIS, SSRS, SSAS).Your Excel skills will be well developed.You will have a working knowledge of DWH, BI and analytical best practice.

You will have excellent interpersonal and collaboration skills, with the ability to communicate complex concepts to technical and non-technical stakeholders.You will possess a high level of energy, self-motivation, autonomy, initiative, and attention to detail to be successful in meeting the business demands at G’day Group. Your naturally upbeat and open style will fit our cultural values. You will have a highly organised mindset with the ability to assess the urgency of work allocated to you by various stakeholders.

G’day Group is a dynamic company with an energetic ‘market disrupter’ reputation. If you are passionate, adventurous, and ready to hit the ground running, we want to hear from you.

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Benefits

·Health and Wellbeing – Flexible and hybrid working arrangements / Employee Assistance Program / Discounted private health cover / BeWell Training Program / Weekly yoga and walking group / Free annual flu vaccinations

·Leave Policies – Parental leave / Volunteer leave / Study leave

·Professional Development – Leadership programs / Support of external training courses / Reimbursement of professional memberships

·Employee Savings – Discounted accommodation and experience rates / Salary packaging / Discovery partner discounts/ Free G’day Rewards membership / Loyalty recognition benefits

Our ESG statement

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to growing with care through supporting our people, giving back to the communities we operate in, and protecting our environment.

Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges. Drivers Licence essential.