Business Manager

More Opportunities is looking for an experienced and exceptional Business Manager to join our team based in Hobart Office, reporting to the Managing Director. This position is full-time Mon to Fri 9am to 5pm.

At More Opportunities, we believe that exceptional customer service starts with employees who love what they do.  Our people are committed to supporting people with disabilities to live the life they choose and obtaining the best possible outcomes for our customers. 

We will shortlist and interview as applications are received.

Role and Responsibilities

Core objectives include: 

1. Strategic Planning and Implementation:

• Develop and execute strategic plans to drive business growth and expansion within the NDIS sector.
• Identify market opportunities, emerging trends, and potential risks to inform strategic decision-making.
• Set clear objectives, KPIs, and targets for business performance and monitor progress towards goals.

2. Financial Management

• Manage budgetary planning, forecasting, and financial reporting for NDIS-related programs and services.
• Monitor revenue streams, expenses, and cash flow to ensure financial sustainability and profitability.
• Identify cost-saving opportunities and efficiency improvements to optimise resource allocation.
• Processing and issuance of invoices to relevant department, clients, stakeholders etc related to the service provided.

3. Stakeholder Engagement:

• Build and maintain relationships with key stakeholders, including NDIS participants, families, carers, support coordinators, and government agencies.
• Collaborate with community organisations, advocacy groups, and industry partners to enhance service delivery and promote social inclusion.

4. Team Leadership and Development:

• Foster a culture of collaboration, innovation, and excellence, promoting professional development and growth opportunities for team members.

5. Quality Assurance and Compliance:

• Establish quality assurance processes and performance metrics to monitor service outcomes and client satisfaction.
• Conduct regular audits, reviews, and evaluations to ensure compliance with organisational policies, accreditation standards, and regulatory requirements.
• Implement corrective actions and continuous improvement initiatives based on feedback and performance data.

6. Business Development and Partnerships:

• Identify and pursue opportunities for business development, expansion, and diversification within the NDIS market.
• Develop partnerships, joint ventures, and collaborative initiatives with other service providers, industry stakeholders, and funding bodies.
• Represent the organisation at industry forums, conferences, and networking events to promote brand awareness and generate new business leads.

The above list is not exhaustive, and the role may change to meet the overall objectives of the company.

Essential Skills and Qualifications 

• Must hold a minimum of bachelor’s degree or be able to demonstrate relevant experience.
• Strong business expertise, financial management skills, and budgetary oversight experience.
• Competency in using Office 365 including Outlook, Word, Excel, and Client Management Systems.
• Demonstrated knowledge of the National Disability Insurance Scheme (NDIS), legislation, and rules.
• Relevant experience in mentoring teams through effective practice.
• Ability to priorities tasks and high-level organisational skills. 
• Current NDIS Workers Screening Clearance.
• Current valid Australian Driver’s License.
• Working with vulnerable people Check.
• NDIS Worker Orientation Module Certificate.
• Evidence of full COVID vaccination.

Desirable 

• Analytical thinking.
• Initiative.
• Business awareness.
• Tenacity.
• Strategic thinking.
• Positive approach to change.  

In return, you will receive:

• Career progression opportunities
• Competitive salary
• A dynamic and unique working environment

For further information on this position please email **@moreopportunities.com.au. Applications can be made via SEEK or submit it to the above email.