AddressBusiness Process Analyst
NSW Government Department – negotiable location + WFH
ASAP start – initial contract to 30/06/2024 + possible extension
$90 per hour + super / 7 hours per day
Key accountabilities:
- Undertake systems and manual process analysis, process design and process modelling to ensure the ongoing development of the broader business architecture.
- Analyse and review Business Processes, procedures and work instructions, including systems and applications, to identify process gaps and to enable development of improvement strategies and projects, designing new business models; streamlining and reengineering existing Business Processes and providing support to change.
- Qualitative and quantitative research: identify trends and best practice in order to assist with determining priorities for Business Process improvement.
- Support stakeholders and process owners with strategic alignment between organisational and business unit strategies, policies, processes and procedures by condensing, simplifying and articulating information/documentation that supports decision making on systems and technology solutions.
- Develop supporting material and provide input on training for operational processes.
- Develop and maintain relationships with stakeholders and subject matter experts to understand end-to-end processes to support effective solutions and determine and resolve issues.
- Provide accurate advice about technical issues and solutions to assist with specifying business requirements for new or existing solutions.
- Work with the Line Manager to develop and review meaningful performance management and development plans.
- Relevant tertiary-level qualifications
- Previous experience in a similar role
- Demonstrated high-level computing skills including MS Office software suite,
- Knowledge and contextualised understanding of corporate systems.
- Demonstrated capability to map process models and knowledge of process modelling notation standards
- Demonstrated understanding of the relationship between strategy and operational process enablement.
- Excellent communication skills
If you have the relevant skills and experience, please apply now with your up-to-date CV (in Word format)
