AddressI am currently partnering with a well-known private sector organisation currently going through significant growth. The Business Process Analyst (BPA) is a senior member of the Corporate Services function responsible for evaluating, optimising and operationalising Business Processes. This is a permanent position based in Brisbane's CBD.
As the Business Process Analyst you will partner cross-functionally to ensure system, process and procedures are mapped and known throughout the organisation, while identifying areas for optimisation and partnering with functions to effect change.
About the role
- Own and lead frameworks, systems and tools for Business Analysis functions;
- Analyse current Business Processes, workflows and procedures and ensure appropriate documentation;
- Create process documentation and guidelines, including standard operating procedures and workflow diagrams;
- Provide training, support and escalation to the business on processes;
- Act as SME enterprise-wide on Business Processes;
- Lead and drive Business Process optimisation, implementation and change across the organisation;
- Conduct thorough analysis and process mapping to identify obstacles, inefficiencies and improvement opportunities;
- Develop and implement optimised processes and procedures to enhance efficiency, productivity and customer satisfaction;
- Implement relevant processes and technologies to optimise internal operations;
- Implement monitoring and reporting on Business Processes;
- Develop and deliver formal presentations and reports as required;
- Lead creation and presentation of business cases for investment in process optimisation and change;
- Act as lead for engagement with external stakeholders for responsible functions;
- Act as a senior member of Corporate Services function, demonstrating leadership values and building team capability; and
- Partner with the business and work cross-functionally to build trust and understanding.
About You
- A bachelor's degree in business or related field is required with is desirable;
- Formal qualifications in a Business Analysis discipline such as IIBA, CBPA, CMC, PMI, or similar is required;
- Significant Business Analysis experience with both commercial & technical experience delivering enterprise solutions;
- Senior experience working cross-functionally and delivering results;
- Experience with senior stakeholder management and able to engage at senior levels, including Board and ELT;
- Strong verbal and written communication skills, confident and capable to present to large groups and across a variety of stakeholders; and
- Experience in not-for-profit or government environments is desirable.
Essential Competencies
- Stakeholder Collaboration: Ability to engage with and bring together various stakeholders, aiming for shared successes;
- Presentation Development and Delivery: Experienced in creating and delivering presentations to large groups and a variety of stakeholders;
- Clear Communication: Good verbal and written communication skills, especially when presenting detailed data or insights to diverse audiences;
- Leadership: Demonstrated experience with people leadership, managing performance, outputs and development for individuals. Delivering results through direct and indirect leadership;
- Teamwork: Experience in working well within and across teams, promoting collaboration between departments;
- Time Management: Ability to handle multiple tasks at once, ensuring goals are met on time without sacrificing quality;
- Problem Solving: The skill to identify challenges and think of practical solutions that benefit the organisation;
- Participate in development, updating and monitoring of annual budget plans to ensure appropriate resource allocation.
- Effectively manage change across the business.
How to Apply
For more information or a confidential discussion please call Greg Scharf at u&u on 07 3232 9*** or email ***********@uandu.com quoting reference number 36381.
At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request via ***********@uandu.com or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
Additionally, for a barrier-free and inclusive online experience, you can access u&u's opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.
Please submit your resume in Word format only.
