Business Support Officer Mail Services (Part Time)

Business Support Officer Mail Services (Part Time) (201687) 

Permanent Part Time - 17.5 hours per week (3.5hours per day)

$35.13 to $37.74  Hourly  + up to 12% super  

RCC Officers' Level 2  

A special place

At Redland City Council, you can help improve lives, while shaping your career in a truly special place. Situated on the stunning Redlands Coast, our team is creating an enriched, sustainable future for Redland City.

Here, every role matters … Together, we’re focused on serving our community. Join us so together we can improve the Redlands for today and tomorrow.

Your opportunity

A brand new Business Support Officer opportunity has opened up in our Records Management team. This role will see you provide records Business Support services to Redland City Council (RCC) to ensure official business transactions are captured and managed accountably in accordance with legislative, financial, cultural, and historical requirements.

• Collect and remove physical records from letters, parcels and other containers received from Australia Post Offices, Customer Contact Centres, Delivery Docks and Council After Hours and other mailboxes.

• Classify, index and register documents in accordance with RCC policies, administrative directives, guidelines, procedures, work, and other instructions.
• Distribute corporate and personal items such as forms, letters, and industry journals received to Council mail points or the Scanning Centre for digital conversion.

• Track records and information about records within Council's electronic document and records management system to ensure traceable receipt as well as home and current custody are accurately recorded and are retrievable.

What you’ll bring

We would love to hear from you or someone you know who:

• has high level computer skills including email applications and other supporting systems with the ability to learn new systems quickly.
• has excellent customer service skills including an ability to respond efficiently to customer requests and use sensitivity and discretion when dealing with highly confidential information.
• has excellent attention to detail and takes pride in the work they do.
• has the ability to work autonomously to achieve outcomes, yet successfully works well within and contributes to a cohesive team environment.

Why join us

We asked our people why they choose to work at Redland City Council. They say it’s about two things: feeling connected to the Redlands Coast as a truly special place and the incredible career and development opportunities at Council.

Here, you can:

• Improve lives, for today and tomorrow. You will make an impact in our organisation through providing efficient service delivery to assist the Records Management team.
• Achieve, for the community and your career. We’ll support you every step of the way and you will have a huge impact on the work we do.
• Experience variety, and grow as a result. Upskill, try new roles and broaden your horizons. Council is an amazing place to grow and diversify professionally.
• Find the right balance to bring the best you. We offer attractive benefits, ongoing support and flexible working arrangements.

Here are some more reasons for loving working with us:

• Generous leave provisions such as paid parental leave and purchased leave scheme including 17.5% loading on annual leave!
• Ex-gratia day offered during the Christmas/New Year break
• Access to professional and leadership development programs and education/study assistance
• Mentoring and coaching opportunities to increase your industry knowledge and business acumen
• Diverse secondment opportunities for career development
• Reward and recognition programs
• Wellbeing programs and social club
• Access to discounts with over 400 leading retailers

Eligibility

• You'll hold a Current Class C Drivers Licence 
• Successful applicants will be asked to consent to a police check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. 
• To be eligible for employment, applicants must have the legal right to work in Australia.

Ready to join us
 

To be considered, applicants must submit a:

1. Cover letter (one page); and

RCC utilises a merit-based recruitment process which may include various testing methods, such as psychometric testing and requesting the submission of a short video application from candidates after the advertisement closes.

Specific information on the position (201687) can be obtained by contacting Wayne Spence on 0428 431 ***.  Applications for this position close at 11:59 p.m. Australian Eastern Standard Time (AEST) on 12/02/2024 .

At Redland City Council, we truly value the diverse skills, experiences and perspectives of our people. We’re focused on making Council an inclusive place, where everyone belongs and brings in new skills, diverse experiences and backgrounds that enable us to serve our community better.

Applications will not be accepted from a third party.