Business Support Officer

Joining QBuild offers the distinct advantage of working for the Queensland Government, providing access to a range of benefits exclusive to government employees, including opportunities for career advancement.Join QBuild for an exciting career opportunity as a Permanent Business Support Officer to provide a high level of administrative support to QBuild.Job details Position status Permanent
Position type Flexible full-time
Occupational group Administration
Classification AO3
Workplace Location Brisbane Inner City,Brisbane - North,Brisbane - South,Brisbane - East,Brisbane - West
Job ad reference QLD/564647/24
Closing date 28-May-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration
Contact person Michelle Baxter
Contact details Phone: (07) 3008 2046
Access theQBuild is a commercialised business unit of the Queensland Government. It has been Queensland Government's builder for over 160 years, playing an important role in communities across the state by building and maintaining government-owned assets such as schools, social housing, police stations and correctional and health facilities.About the roleYou will play a pivotal role in supporting QBuild's ambition to strengthen Queensland's building and construction industry by providing exceptional administrative support.Duties and skills involved:

• Provide efficient and high standards of customer service to QBuild customers.
• Undertaking travel bookings including flights, accommodation, charters, ferries and car hire within required time frames.
• Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required time frames.
• Willingness to work within a fast-paced environment with KPI's and mechanisms to measure and monitor performance.
• Ability to connect with industry, local suppliers and internal and external stakeholders to ensure the timely and effective delivery of services.
• Demonstrate professionalism and be a positive contributor to a great team and culture while being prepared to perform recurring work.
• Be dedicated to customer satisfaction, and within boundaries, develop an outcome which achieves both customer and business objectives.
• Ensure high standards and accuracy when compiling documents and reports or updating records and information systems (i.e. in Ellipse and Microsoft Office).
• Demonstrate initiative and be a team player by appropriately handling enquiries to senior staff in their absence within expected timeframes.
• Develop and maintain procedures, manuals and registers while being a contributor to improving existing procedures.
• Effectively undertake general administration functions as required.

Additional requirements: Data entry experience highly desirable.How do I apply?All applicants must be eligible to work in Australia.Interested candidates are encouraged to review the below attached applicant guide and role description. Once reviewed please submit the following documents to apply:

• Resume
• Cover letter (2 pages maximum) telling us why you are interested in and capable of performing the role.

If you have any questions about the position or your application please contact Michelle Baxter, Senior Systems Support Officer, (07) 3008 2046,Applications to remain current for 12 months.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote and .Please ensure you download all attachments and follow the instructions on how to apply.DocumentsBefore applying for this vacancy please ensure you read the documents below.