Business Systems Analyst

Avant Mutual

To build meaningful relationships, deliver for our members and accelerate our performance, so that we can reach our objectives.

Avant is Australia’s leading medical defense organisation with a proud heritage of protecting Australian medical professionals for over 130 years. It was established by a small group of doctors in 1893, who wanted to “protect themselves from actions arising out of the practice of medicine”. Avant now represents 82,000 health practitioners and medical students across every state and territory, delivering market-leading products and services to meet their professional, personal and practice needs. Building on this heritage, our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.

About the role:

Working within our Business Change and Operations team, the role is pivotal in managing the systems and data for our Medical Indemnity insurance division. Initially the role will support a program of work, with the primary focus on the implementation and maintenance of the Microsoft D365 Workflow tool as we design the requirements and build internal capability. This role is instrumental in various facets of systems management, encompassing BAU maintenance, solution remediation (including upgrades and enhancements in conjunction with our group IT team), and facilitating UAT. Additionally, serving as an advocate for agility, flexibility and innovation, guiding projects and business representatives toward the attainment of strategic and operational objectives.

• 🎯 Problem Identification
  

  Identify the problems and needs of key stakeholders to guide data analysis

• 💼 Execution and Project Management
  

  Plan and deliver project plans by managing people, resources, budget, and timelines, to support the organization’s goals

• ✅ Stakeholder Engagement
  

  Partner with stakeholders to understand specifications, business requirements, and communicate insights

• 👥 Collaboration
  

  Works with others by being open, clear in communication and listening to achieve goals

• ✅ Prioritization
  

  Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

• 💡 Problem solving
  

  Identifies problems and develops logical solutions that address the problems