AddressPrimary Details
Time Type: Full timeWorker Type: Employee
Location: Sydney/Melbourne
Type: 12-month fixed term contract, full time position
The opportunity
QBE is currently looking for a SeniorBusiness Analyst - Operational Resilience Platform Implementation to join QBE’s Group Technology & Operations team to help globally embed QBE’s new Business Continuity Management system (BCMS), and support our readiness to meet the new regulatory requirements within APRA’s CPS 230 Operational Risk Management standard.
Your new role
You will work closely with subject matter experts on QBE’s BCM framework and BCMS platform implementation, and will be responsible for a range of activities to support the broader project team and global stakeholders. Activities will include but are not limited to:
Conduct business needs analysis and mapping key processes
Translate policy into pragmatic application requirements
Assist with workflow analysis and process improvements
Engage with a broad set of global stakeholders
Support a robust program of work to ensure milestones and outcomes are delivered
Facilitate assessment of change required to uplift legacy processes and systems
Assist with the maintenance, development, and management of practices within Operational Resilience and BCM disciplines
Contribute to a framework of global best practice in data quality and nomenclature in a staged implementation plan
The successful candidate will report to the Senior Manager, Operational Resilience and will work closely with stakeholders from QBE’s operational resilience program of work.
About you
The ideal candidate will have great soft skills, be articulate, and have strong written expression. The role will suit someone with prior experience as a Business, Change, or Regulatory Analyst who wants to gain exposure to a wide range of business functions and processes on a global initiative.
You will have experience working with varied teams and multiple levels of stakeholders, helping to identify and monitor key transformation metrics, and drive change for improved outcomes. A good understanding of process mapping and interpreting process models and abstract concepts will be necessary. You will also need to be inquisitive, have excellent communication and relationship building skills, and have good exposure to complex analytical project work.
Ideally you will also demonstrate:
An ability to write User Stories and Quick Reference Guides
Experience with SaaS platforms, including understanding the nuances of managing relationships between SaaS vendors and internal stakeholder groups
Insurance industry or other financial services industry experience, and a broad understanding of the financial services regulatory environment
Experience in Agile ways of working
Experience designing As-Is To-Be mapping, standard operating procedures, and impact assessments
Have a working understanding of Business Continuity Management and Risk Management disciplines
Experience in either a Global program delivery or working across varied time zones is an advantage
Experience rolling out frameworks is an advantage
About the team:
We are high performing, positive, emotionally intelligent, and fun.
We are values driven and take pride in our QBE culture.
We are a passionate team of experts from whom you will learn a lot. Likewise – we look forward to learning from you!
About QBE
We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.
We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.
And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.
With more than more than 11,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.
We believe this is our moment – what if it was yours too?
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
12 weeks’ gender-equal flexible leave for all new parents, including paid super
The ability to maximise retirement savings through voluntary super contributions and company matching
Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
Additional leave and support through QBE’s Family Domestic Violence First Responder Network
Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
Rewards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
2021 LinkedIn Top Employer & HRD Employer of Choice
2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years
Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
Family First accredited employer since 2021
Apply now
Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at ***********@qbe.com
Application Close Date: 27/05/2024 11:59 PMHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
