Cafe Supervisors (North Sydney/ St Leonards)

We are seeking Passionate & Dynamic CAFE AND CATERING SUPERVISORS

CHARLIE & FRANKS GROUP

NORTH SYDNEY - 110 Walker street 

NORTH SYDNEY - 40 Edward street (Australian Catholic University)

ST LEONARDS - 601 pacific highway 

Positions available :

1 x FULLTIME CAFE SUPERVISOR 

1 X FULLTIME CATERING/DISPATCH SUPERVISOR 

• ROSTER is on rotation over 5 days  - Monday to Sunday 
• NO PUBLIC HOLIDAYS
• CASUAL RATE WITH FULL TIME SALARY PACKAGE AVAILABLE AFTER COMPLETION OF TRIAL PERIOD
•  + SUPER + ALL MEALS PROVIDED
• JOIN A FUN + DYNAMIC TEAM 

About Charlie & Franks:

 WE ARE ALL THINGS CAFE, COFFEE, CATERING & EVENTS        

Providing premium coffee, catering and dining experiences in our local community since 2011! We are a team of hospitality professionals, super passionate about looking after people, creating memorable events, drinking great coffee by Pablo’s & Rusty’s & eating nothing but delicious food! We aim to offer the full dining restaurant experience in a relaxed cafe environment

Charlie & Franks Cafes located on the North Shore in St Leonards  
& North Sydney offer a friendly & relaxed dining experience  
from corporate meetings to family events & celebrations. 

Charlie & Franks Catering provide flexible & delicious menus  
for every occasion and we deliver across Sydney 7 days. 

Charlie & Franks Events provide set menus, canapé menus and bespoke menus for every occasion at any of our venues or a location of your choice.

Responsibilities include but not limited to:

• Day to day operations of the Cafe / Catering / Catering Dispatch 
• Daily management and execution of catering orders
• Ensuring Catering orders are packed according to each order 
• Ensuring Catering boxes are labelled correctly with dietary labels 
• Ensuring catering orders are dispatched on time according to the delivery schedule
• Execute daily to do list and action all areas of improvement for the business with a sense of urgency and matter of high priority   
• Prepare certain catering items yoghurts, sweets and savoury items for the next day 
• Ensuring daily ordering is completed 
• Ensuring invoices are checked and uploaded into invoice system
• Lead a team of approx. 5-9 staff
• Catering purchasing and inventory management
• Briefings to outline upcoming shift and ensure all staff have relevant information to perform their roles successfully
• Responsible for staff labour cost
• Staff training, performance appraisal and disciplinary requirements 
•  A superior level of product standards to ensure the ultimate level of customer satisfaction  (i.e. excellent product, attentive professional service, guest satisfaction)
• The positive interaction with both fellow FOH & BOH Staff members to create a harmonious work environment
• Feedback regarding strengths, weaknesses is actively given, received, accepted and actioned
• Coaching and mentoring  staff
• Administration: Weekly reporting, stocktake, updating rosters daily  , labour, food & beverage costs
• Occupational Health and Safety requirements
• Ability to assess and react as needed creating workflow methods to ensure the smooth running of the front of house
• Customer feedback follow-up in a timely manner
• Available to do early starts at 5.30am with a positive attitude.
• Special Projects as required

Skills & Requirements:

• Minimum 3 years of hospitality or Catering work experience
• Valid Australian working rights
• Proven relevant experience (min 1 years) in a leadership role in the food and beverage industry, preferable to fast paced, high volume cafe or restaurant environments.     
• Ability to work under pressure 
• Vibrant, enthusiastic and positive personality
• Passion for looking after people (staff, suppliers and customers)
• Eye for detail across all aspects of the business
• Ability to follow instruction and Self driven 
• Ability to delegate and motivate a team to get results
• Effective communication skills essential
• Collaborative attitude, adaptability and the drive to always go the extra mile     
• Access to reliable transport to NORTH SYDNEY

What's on Offer:

Attractive package with the opportunity for personal growth and career Development. This is a great opportunity to be a part of a growing, forward thinking and enthusiastic team. 

1. Full-time Cafe Supervisors commencing on a casual hourly rate and opportunity to go on salary after a successful trial period
2. plus superannuation,  all meals included
3. Weekly Roster Monday to Sunday (5 days rotation) 
4. Available for early starts 5.30am and do a weekend shift
5. All cafes closed on public holidays and during the Xmas period 
6. Supportive Management Team
7. This role is NOT open to sponsorship 

If your interested in applying for the position please send your CV to HR MANAGER –via the Seek website link.

www.charlieandfranks.com.au