Looking to launch your career in customer service? We're hiring multiple Call Centre Operators to join our dynamic team in Butler, WA. No prior experience is needed - we're seeking individuals with excellent communication skills and a passion for helping others.Key Responsibilities:Handle inbound and outbound calls from customers in a professional and courteous manner
Provide accurate information and assistance to resolve customer inquiries and concerns
Navigate computer systems to input and retrieve customer data
Follow call scripts and protocols to ensure consistency and quality of service
Escalate complex issues to appropriate departments for resolutionRequirements:Strong verbal communication skills and a friendly, customer-focused attitude
Ability to multitask and prioritize tasks in a fast-paced environment
Basic computer skills and proficiency in typing
Willingness to learn and adapt to new procedures and systems
High school diploma or equivalentBenefits:Comprehensive training provided - No Experience necessary!
Full-time hours with opportunities for overtime
Competitive pay and performance-based incentives
Supportive team environment with opportunities for advancement
Convenient location in Butler with easy access to public transportationIf you're ready to embark on a rewarding career in customer service, apply now! Join our team and start making a difference in the lives of our valued customers. Please submit your resume and cover letter outlining why you're interested in the position. We can't wait to welcome you to our Call Centre team!