AddressRandstad are currently seeking Customer Service super stars to join our partnered clients growing Call centre team!
What is on offer:
- Temporary and permanent roles in a customer centric/Call centre environment
- Based in Eight mile plains with hybrid opportunities after training
- Laptop & headset provided
- 4 weeks of initial training + ongoing support
- An opened door to the world of insurance
- Career progression across a multi-layered, growing company
- Monday - Friday between the hours of 8am- 5pm roster for temporary contractors
- rotating roster Monday - Saturday for permanent staff with hours rostered falling between 6am-6pm (enjoy a week day off & Saturdays include a 50% loading)
- $32-$35 per hour + super!
- Customer Service experience (preferable minimum is 2 years experience). This experience could include but is not limited to: Hospitality, retail, travel & tourism, Call centre etc
- Ability to respond, handle, and potentially escalate customer enquiries
- Assist with inbound call regarding claims lodgement OR servicing memberships
- A tech savvy approach, the ability to navigate systems (This will be covered in the training but experience working with computers or systems is desirable)
- The resilience to be able to undergo difficult conversation and remain solutions focused to ensure a positive outcome for customers
- Demonstrated ability to work independently, with effective multi-tasking skills
- Working holiday visa's are welcomed for the full-time 6 month contract (possibility of extension and/or permanency).
- Permanent residents only for the permanent position full-time positions.
Please APPLY below or send an email to ***************@randstad.com.au with your updated CV.
We look forward to working with you!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
