Company

ReocreteSee more

addressAddressMontville, QLD
CategoryCustomer Service

Job description

Customer Service Officer/Call Centre

Reocrete is Qld’s most comprehensive reinforcing steel and concrete supplier. We are powered by passion and a focus to always DO BETTER. We are innovators, love challenges and thrive under pressure.

Based in Montville, we are looking for a Customer Service Officer to join our team. This position will be full time, 7.30am to 3.30pm Monday to Friday and one Saturday a month (5am to 12noon) with one RDO per month. 

The Customer Service Officer represents the face of our Company and plays a critical role in providing an exceptional customer experience for our customers. This role acts as a key liaison between our customers and suppliers. It is a fast paced environment and you will be provided with full training. 

You will be an exceptional communicator who has strong Customer Service skills. Your duties will encompass a wide variety tasks.

What you’ll need:

  • Exceptional Customer Service skills with an ability to build rapport quickly and effectively as well as be able to empathise and manage sensitive customer interactions
  • Clear and concise communication skills both written and verbally
  • The ability to use a computer and navigate multiple webpages whilst a customer is on the phone
  • Excellent typing speed and phone manner
  • Provide a valid police check

What’s in it for you:

  • An exuberant workplace with a vibrant culture alive with fun, positivity and a supportive team

To be eligible, you must: 

  • Hold Australian Citizenship
  • Solid typing speed
  • Excellent at navigating on the computer
  • Ability to work unsupervised
  • Great phone manner
  • Positive attitude
Refer code: 2242200. Reocrete - The previous day - 2024-05-23 00:40

Reocrete

Montville, QLD
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