Address
Form of workImagine Hotels & Resorts one of Melbourne’s fastest growing accommodation brands is looking for Full TimeFront Office Extraordinaires. We are seeking multiple Team Members to fill roles as Guest Services Agents.
We want Team Members who bring a high energy vibe to our brand, people who want to progress their careers within a genuinely supportive and professional environment, who want to be a part of a brand that values your experience (not only in the hospitality profession) and welcomes your drive in making our guests experience - exceptional. We encourage applications from people of all ages and levels of experience to apply.
About the Role
Being one of the first impressions our guests have of the Imagine brand, we are looking for Team Members who take pride in providing guests with high quality service throughout their entire stay.
Key Responsibilities:
Main duties include - but are not limited to the below:
- Check in / Check out
- Guest enquiries
- Reservations
- Banking/Cashiering
- Maintaining guest records
- Liaising with other departments as to guest requests
- and much more as your skills progress
What you will bring to the role:
- A willingness to learn in a fast paced role or learn an exciting new role
- Excellent verbal communication skills
- Professional telephone manner
- A friendly and positive attitude; we are wanting those who go the extra mile to give great guest experiences.
- Excellent grooming and presentation standards
- Excellent work/life balance -with a 7-day rotating roster between 6am and 11pm, including weekends and public holidays.
Great Training & Development, with genuine Career Progression Opportunities!
What are you waiting for -apply with a cover letter and resume today, we look forward to meeting you !
NB: You must have rights to work in Australia for this role. Also note that only candidates awarded interviews will be contacted. Please only apply if you are genuine about establishing a career in the hospitality/hotel industry.
