AddressCampus Experience Officer
Full-time, continuing appointment
Professional level 5 salary $70,648 to $81,617
Plus 17% Superannuation and 4 weeks annual leave
Sydney Campus
Provide administrative support to CDU’s Associate Vice-Chancellor for the Sydney Region
About the Position
As the Campus Experience Officer, you will be responsible for supporting the experience of students, staff, partners and community. Along with providing professional administrative support to the Associate Vice Chancellor Sydney Region and the campus, the role plays a key role in ensuring the campus is a vibrant, engaging and inclusive environment for all. Working with multiple teams, including student engagement, student services, Faculty Managers and international student support, the role helps support Sydney-based operations.
We are looking for someone passionate about customer service, who is organised, creative, and a strong communicator. This is a highly dynamic role working with multiple teams, so flexibility and enthusiasm for relationship building are a must.
About You
To be successful, you will require:
- Completion of a Certificate IV in Business or a related area and/or an equivalent combination of relevant knowledge, training, or expertise in a related field.
- Demonstrated high-level professional verbal, written, and interpersonal communication skills.
- Front-of-house customer service experience.
- Strong organizational skills, including planning and prioritization, with a track record of meeting deadlines and managing competing demands.
- Demonstrated experience organising and running events.
- Previous experience working in a tertiary education environment would be advantageous but not essential.
- Experience using online graphic design tools and social media platforms is desirable.
To view the responsibilities of the role, please click on the: Position Profile
Remuneration
Appointment to this role will be at Professional Level 5. The base salary will be in the range $70,648 - $81,617 (pro rata) per annum. The total remuneration package will be in the range of $82,658 - $95,491 (pro rata) per annum, including 17% superannuation.
What’s in it for you?
• An employer who values your contribution to building a bigger, better and stronger university
• Work with a University committed to changing people’s lives for the better through training, education and research
• Opportunities for professional development, paid study and career progression
• 17% superannuation
• Up to 26 weeks of paid parental leave, in addition to government payments (eligibility criteria apply)
• Recognition of prior service with another Australian University for Long Service Leave
• Employee Assistance Program
• Salary Packaging opportunities
How to Apply
All applications must be received online via the ‘apply’ button and should include a cover letter and a detailed resume.
For a confidential discussion please contact Dr Penelope Sweeting, Associate Vice Chancellor Sydney Region on 02 8047 4*** or email **************@cdu.edu.au
Diversity and Inclusion
At CDU, we actively celebrate our diversity. We innovate, embrace new ideas, and act with courage and kindness. We’re about what we can give to the world rather than what we take, and we believe in the transformative power of education. We work hard to make sure every member of our university community feels that they truly belong. Understanding that it is through our focus on our people and leveraging our differences that will make CDU the most connected university in Australia, we are striving to ensure that our culture and our community is inclusive of all our staff, students and visitors. We are committed to maintaining a culture where everyone feels respected, safe, encouraged to speak up and supported in achieving their professional goals. Applications from First Nations people, women at all levels, culturally and linguistically diverse people, people with disability, neurotypical and neurodiverse people, LGBTIQ+ people, people with family and caring responsibilities and people at all stages of their careers are welcomed.
You make CDU. And we want you to be exactly who you are.
Applications Close: Monday 20th May, 2024
