Join Our Vibrant Team as a Customer Service - Car Loan Assistant!Are you a dynamic and motivated individual ready to embark on an exciting career journey in finance? Ausloans Finance Group is on the lookout for a Customer Service - Car Loan Assistant to join our dynamic team and be the first touchpoint for our valued customers!About Us:At Ausloans Finance Group, we're dedicated to delivering exceptional service and shaping a seamless customer experience. Join us in providing top-notch customer support and assisting clients with their finance applications in a vibrant, forward-thinking environment.The Role:As a Customer Service - Car Loan Assistant, you'll play a pivotal role:
- Being the primary contact for customers, delivering exceptional service and support.
- Building strong rapport and relationships with clients, showing empathy and understanding.
- Ensuring accurate and detailed finance application processing.
- Maintaining meticulous records of client interactions in our database.
- Collaborating with team members for an efficient call centre operation.
- Previous customer service experience, ideally in a call centre setting.
- Excellent communication skills, adept at engaging with diverse clients.
- Strong interpersonal skills to forge lasting client relationships.
- Meticulous attention to detail in processing finance applications.
- Proficiency in using computer software and relevant applications.
- Ability to thrive in a team environment and contribute collaboratively.
- Flexibility in your schedule, including availability for Saturday and evening shifts.